Technology Operations Manager (DNEG Animation)

DNEG Animation is a world-class animation studio that crafts captivating worlds and compelling characters through beautiful animation. Our studio is fueled by the passion and talents of our global crew, and through them, we are delivering an exciting slate of major new projects, such as The Angry Birds Movie 3 , The Cat in the Hat , and Bad Fairies . We thrive on diverse styles of animation, from complex graphic novel adaptations to beautifully stylized films. Each project is driven by our team\’s expertise in the craft of animation, and we believe every role plays a crucial part in the success of our shows. Join a team where the only \’house style\’ is quality and work alongside some of the best talent in the business to help bring iconic characters and unique worlds to life. Stories we are honored to be part of include The Garfield Movie , Nimona , Under the Boardwalk , Entergalactic , and Ron\’s Gone Wrong . Always striving to further the art of animation, we are currently in production on a number of major animated features and are looking for new talent to join our incredible team. If you thrive on collaboration and the creative energy it provides, together we will create spectacular visuals and breathe life into unforgettable characters and enchanting animated worlds. The DNEG Animation Pipeline Operations Manager is responsible for the operational execution of the pipeline support teams and resource management for the Animation Technology department. The Pipeline Operations Manager focuses on optimizing the development and support process, defining Service Level Agreements (SLAs), and providing regular progress reports to the AnimTech and show leadership. The Pipeline Operations Manager reports to the Program Manager and works collaboratively with the Associate Technology Operations Manager to provide consistent and global coverage for the DNEG Animation Technology team. They collaborate closely with the Head of Pipeline of DNEG Animation on resource casting decisions and support career growth plans and opportunities for the Pipeline TDs and ATDs. The Pipeline Operations Manager partners with the resource management team at DNEG Animation to provide and receive regular updates regarding resource management procedures and policies. Responsibilities Oversee pipeline support teams. Collaborate with the Head of Pipeline on staffing and casting decisions for support teams. Develop and maintain triage and prioritization processes for support teams. Develop and maintain reports for support activity. Oversee training and mentorship programs in collaboration with the Head of Pipeline. Handle resource management questions, including contracts, visas, vacation/holidays, and performance reviews. Address HR-related questions in alignment with the resource management team. Provide staffing requirements and updates to DNEG Animation leadership. Track new hire candidates from screening to onboarding. Maintain triage and test release rotas. Respond to weekend work requests. Must Have Excellent people management, conflict resolution, and negotiation skills. Previous experience managing teams in development or production environments. Strong organizational skills, including attention to detail. Excellent teamwork and ability to motivate teams and work effectively with others. Strong problem-solving skills. Proven project management ability from concept to completion. Strong written and verbal communication skills. Proven leadership with motivational qualities. #J-18808-Ljbffr