At a Glance
- Tasks: Support Client Directors in delivering projects on time and within budget.
- Company: Join a dynamic, employee-owned agency with a vibrant culture.
- Benefits: Competitive salary, flexible work options, and excellent career progression.
- Other info: Enjoy team lunches and opportunities for remote work.
- Why this job: Be part of exciting client projects and make a real impact.
- Qualifications: Enthusiastic team player with strong organisational skills.
The predicted salary is between 30000 - 40000 ÂŁ per year.
We’re looking for a Client Manager to ensure each project deliverable is delivered to time and to budget.
Primary Responsibility
To provide support to the Client Directors on a day‑to‑day basis, delivering client projects on time, to a high‑quality level and within budget.
Purpose of Role
To assist with client projects to deliver excellent service within timescales and budget.
Key Responsibilities
- To assist the Client Directors in ensuring the successful delivery of all client briefs within time & budget whilst delivering exceptional creative.
- To manage the project process, including creating timing plans, overseeing resource, proposal writing and internal design review/sign off.
- Ensure understanding of the effect of a job on the client’s and Agency’s bottom line.
- To be proactive in their approach to the role, ensuring that they are actively contributing to the account and its growth.
- Work closely with the design team to ensure projects are moving on whilst the account team are at client meetings.
- Work to ensure the above by prioritising, delegating and managing time and ensuring that the account team are up to date on all aspects of the projects.
Client Service
- To have a clear understanding of the client’s business, including competitors.
- Continuously provide updated information regarding the status of work, always managing the team’s expectations.
- Control information gathered about the client through accurate contact reporting, clear project documentation and instructions.
- Create and promote loyalty to DNCO and DNCO’s culture.
Day-to-day tasks
- Status reports & timelines— keep project status reports & timelines up-to-date and circulate.
- Meeting notes— assist writing contact reports after each meeting.
- Resource tracking— to assist the account team in the resourcing of designers and looking forward to any potential resource needs.
- Artwork / Creative amends— relaying any client feedback via designers, checking proofs and run‑outs and supplying assets and images for artwork.
- Invoicing— providing assistance to the account team in creation of invoices at the end of each month.
What a CM brings to the role
- Enthusiasm and positivity in the approach to work.
- A “can do” attitude and work hard alongside colleagues.
- Self starting, be able to use initiative and take responsibility – If you see something which needs doing or could be improved, volunteer to do it!
- A real team player.
- Well organised and always busy.
- Punctual.
What we offer
- A competitive salary based on experience.
- Excellent career progression.
- 2 optional work-from-home days per week.
- 10 work-from-anywhere days per year, allowing you to combine travel with remote working.
- Opportunities to work on a diverse range of client projects.
- Team lunches every Monday.
- Become part of a 100% employee-owned company.
Client Manager (1 year fixed term contract) employer: dn&co.
Contact Detail:
dn&co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager (1 year fixed term contract)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Client Manager role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their projects and challenges. This will help you show how you can deliver exceptional service and manage projects effectively, just like they need.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role. Highlight your enthusiasm, organisation, and ability to work under pressure. Show them you’re the self-starter they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team and culture.
We think you need these skills to ace Client Manager (1 year fixed term contract)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Manager role. Highlight your experience in managing projects, working with clients, and delivering on time and within budget. We want to see how you can bring your unique skills to our team!
Showcase Your Enthusiasm: Let your passion shine through in your application! We love candidates who are enthusiastic about their work and have a positive attitude. Share examples of how you've tackled challenges with a 'can do' mindset in previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-organised applications that get straight to the heart of your relevant experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at dn&co.
✨Know the Client Inside Out
Before your interview, make sure you research the company and its clients thoroughly. Understand their business model, competitors, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience with managing projects, including how you've created timelines, overseen resources, and ensured deliverables were met on time and within budget. Use specific examples to illustrate your ability to handle multiple tasks and prioritise effectively.
✨Demonstrate a Proactive Attitude
During the interview, highlight instances where you've taken the initiative to improve processes or solve problems. Employers love candidates who can think on their feet and contribute positively to the team dynamic.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, client relationships, and project expectations. This shows that you're not just interested in the job, but also in how you can fit into and enhance the team’s success.