At a Glance
- Tasks: Be the friendly face welcoming clients and their pets, managing appointments and queries.
- Company: Join DNA Vetcare, a multi-award-winning independent veterinary group known for exceptional care.
- Benefits: Enjoy flexible hours, a supportive team, and the joy of cuddling pets daily.
- Other info: Flexible shifts available, including evenings and weekends; discuss your ideal rota!
- Why this job: Work in a fun, fast-paced environment by the beach, making a real difference in pet care.
- Qualifications: Previous experience as a Veterinary Receptionist and a genuine love for animals are essential.
The predicted salary is between 24000 - 36000 £ per year.
About The Role
Are you a passionate and experienced Veterinary Receptionist looking for an exciting opportunity in beautiful Broadstairs?
Located by the beach with a fab, fun, and supportive team in a fast paced and busy environment and pet cuddles - What more could you want?
Look no further! Here at Briar House Vets, we are looking for a dedicated individual to join our incredible team as a Veterinary Receptionist.
We pride ourselves on our commitment to providing the very best veterinary care while creating a warm and welcoming environment to our teams, our patients, and their owners.
As a Veterinary Receptionist, you\'ll be the first point of contact for our clients, you\'ll be the friendly face and the first person our clients see when they walk through our doors, greeting clients with a smile and giving their pets a good old fuss!
Your day at Briar House Vets could include:
- Welcoming clients and their pets upon arrival
- Book appointments and arrivals
- Help to promote our Healthcare Plan so that pets are receiving premium discounted preventative treatment
- Booking in follow up appointments for the pet once they have left their initial consultation
- Help the Vet and Nurse team with queries
- Being responsible for paperwork being scanned onto pets digital records
- Liaison with clients regarding queries for appointment booking and medication collection
- Ordering food and medication
- Taking payment following treatment
- Managing an extremely busy reception desk with efficiency and professionalism
Ideally you will have:
- Previous experience working as a Veterinary Receptionist
- Exceptional communication and interpersonal skills
- Strong organisational abilities and be able to multitask in a fast-paced environment
- A genuine love for animals and a commitment to delivering outstanding client service
- Be proficient in computer systems and software, having experience using RxWorks is a MASSIVE plus!
- Must enjoy cuddling pet - pets are everything to our amazing teams
- We can be flexible on hours - Offering evenings and weekends on rota or weekends only - rota can be discussed.
Does the role sound perfect for you? Apply today!!
About Us
DNA Vetcare is a proudly independent group of multi award-winning surgeries, founded in 2006 by veterinary surgeons Alan van Heerden and Dane Walker. Dane and Alan have taken their years of experience working in numerous high quality practices, to provide exceptional vet care across London and Kent. Claire Baker joined Alan and Dane as a Director in 2019, originally arriving at the main London hospital in 2013 as a locum. Claire heads up the Group’s operations and vet team recruitment.
DNA Vetcare has a network of excellent veterinary surgeons who have been handpicked for their clinical skills, experience and ability to provide compassionate care for your four-legged (or three-legged, finned or feathered) friend. This network of excellence is the foundation on which we have built a strong reputation for providing the very best care to pets and owners alike.
Alan and Dane are dedicated to providing excellent service to clients, respectful, caring and expert care for animals and a supportive encouraging workplace for their teams.
Veterinary Receptionist in Broadstairs employer: Dnavetcare
At Briar House Vets, located in the picturesque Broadstairs, we offer a vibrant and supportive work environment where your passion for animals can truly shine. Our team is dedicated to providing exceptional veterinary care while fostering a culture of collaboration and growth, ensuring that every employee has the opportunity to develop their skills and thrive in their role. With flexible working hours and the joy of interacting with pets daily, joining us means becoming part of a family that values both professional excellence and personal fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist in Broadstairs
✨Tip Number 1
Familiarise yourself with the specific software used in veterinary practices, especially RxWorks if you have access to it. Being able to demonstrate your proficiency in these systems during an interview can set you apart from other candidates.
✨Tip Number 2
Showcase your passion for animals and client service by sharing personal experiences or anecdotes during your interactions with the team. This will help convey your genuine love for pets and commitment to providing excellent care.
✨Tip Number 3
Prepare to discuss how you handle busy environments and multitasking. Think of examples from your previous roles where you successfully managed multiple tasks at once, as this is crucial for a Veterinary Receptionist.
✨Tip Number 4
Research Briar House Vets and their values before your interview. Understanding their commitment to exceptional care and a supportive environment will allow you to align your answers with their mission and show that you're a great fit for their team.
We think you need these skills to ace Veterinary Receptionist in Broadstairs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience as a Veterinary Receptionist. Emphasise your communication skills, organisational abilities, and any specific software knowledge, such as RxWorks.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for animal care and client service. Mention why you want to work at Briar House Vets specifically and how your values align with theirs.
Highlight Relevant Experience:In your application, detail your previous roles in veterinary reception or similar positions. Include examples of how you've managed busy environments and provided excellent customer service.
Show Your Personality:Since this role involves interacting with clients and their pets, let your personality shine through in your application. Share anecdotes that demonstrate your love for animals and your ability to connect with people.
How to prepare for a job interview at Dnavetcare
✨Show Your Passion for Animals
Make sure to express your genuine love for animals during the interview. Share any personal experiences you have with pets, as this will demonstrate your commitment to the role and the values of the practice.
✨Highlight Your Communication Skills
As a Veterinary Receptionist, you'll be the first point of contact for clients. Be prepared to discuss how you've effectively communicated with clients in previous roles, especially in high-pressure situations.
✨Demonstrate Organisational Abilities
The role requires strong organisational skills and the ability to multitask. Prepare examples from your past work where you successfully managed multiple tasks or handled a busy reception desk efficiently.
✨Familiarise Yourself with Relevant Software
If you have experience with RxWorks or similar veterinary software, mention it during the interview. If not, show your willingness to learn new systems quickly, as this is crucial for managing appointments and client records.
