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- Tasks: Join our friendly team, managing calls and supporting clients with their pets.
- Company: DNA Vetcare, an award-winning independent veterinary group.
- Benefits: Full-time hours, supportive environment, and no out-of-hours work.
- Other info: Calm and confident individuals thrive in our emotionally supportive workplace.
- Why this job: Make a difference in the lives of pets and their owners every day.
- Qualifications: Experience in reception, excellent communication, and a love for animals.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a receptionist with a positive can-do attitude, excellent communication skills, and a love for animals to join our very friendly Reception team at Knotts Yard Vets.
Previous experience working in a busy reception environment, managing phone calls and cash handling is desirable. Experience in handling sensitive and confidential information, as well as using IT systems would also be advantageous. There will be administration duties along with supporting our clients and their pets. This is an environment which is often emotionally stressful for clients and pets. The ability to remain calm, confident, and friendly under pressure is essential.
This is a full-time position - 37 hours over 4 days and 1 in 4 Saturday. There is no OOH within the role.
Please send covering letter and CV to the following email: emily.espinosa@dnavetcare.co.uk
Veterinary receptionist employer: Dnavetcare
Contact Detail:
Dnavetcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary receptionist
✨Tip Number 1
Get to know the company! Research DNA Vetcare and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their mission of providing exceptional care.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent communication, try role-playing common scenarios you might face as a receptionist. This will help you feel more confident when interacting with clients and their pets.
✨Tip Number 3
Show off your love for animals! During interviews or networking events, share personal stories about your experiences with pets. This will demonstrate your passion and make you memorable to the hiring team.
✨Tip Number 4
Apply through our website! We want to see your application come through our platform. It makes it easier for us to track and connect with you, plus you’ll be one step closer to joining our friendly team at Knotts Yard Vets!
We think you need these skills to ace Veterinary receptionist
Some tips for your application 🫡
Show Your Love for Animals: Make sure to highlight your passion for animals in your CV and cover letter. We want to see that you genuinely care about pets and their well-being, as this is key to fitting in with our friendly team.
Communicate Clearly: Since excellent communication skills are a must, ensure your application is clear and concise. Use straightforward language and avoid jargon, so we can easily understand your experience and enthusiasm.
Share Relevant Experience: If you've worked in a busy reception environment before, let us know! Mention any experience with phone calls, cash handling, or IT systems, as these will make you stand out in our selection process.
Stay Calm Under Pressure: We know that the vet environment can be stressful, so share examples of how you've remained calm and friendly in tough situations. This will show us you're ready for the challenges of the role!
How to prepare for a job interview at Dnavetcare
✨Show Your Love for Animals
Make sure to express your passion for animals during the interview. Share any personal experiences you have with pets or volunteering at animal shelters. This will help demonstrate that you genuinely care about the well-being of the animals and clients you'll be supporting.
✨Highlight Your Communication Skills
Since this role requires excellent communication, prepare examples of how you've effectively managed phone calls or dealt with clients in previous jobs. Think of specific situations where you had to remain calm and friendly under pressure, as this will resonate well with the interviewers.
✨Familiarise Yourself with IT Systems
Brush up on any relevant IT systems you might encounter in a veterinary practice. If you have experience with specific software, mention it! If not, do a bit of research on common systems used in veterinary settings to show your willingness to learn.
✨Prepare for Emotional Situations
Understand that working in a veterinary environment can be emotionally challenging. Be ready to discuss how you would handle sensitive situations with clients, especially when it comes to their pets' health. Showing empathy and a calm demeanour will be key to impressing the interviewers.