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For Companies At a Glance
- Tasks: Welcome clients and their pets, manage appointments, and provide exceptional customer service.
- Company: Join Advanced Vet Care London, a newly opened veterinary referral site.
- Benefits: Part-time hours with no weekends, fostering a great work-life balance.
- Other info: Dynamic environment with a focus on teamwork and animal care.
- Why this job: Be the friendly face that helps pets and their owners feel at home.
- Qualifications: Experience in a customer-facing role, love for animals, and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
About The Role
Are you a passionate and experienced Veterinary Receptionist looking for an exciting part-time opportunity in a newly opened veterinary referral site in London? Look no further! Here at our specialist referral site, Advanced Vet Care London are currently looking for a dedicated individual to join our incredible team as a Veterinary Receptionist. Our practice is renowned for delivering exceptional care and service to our clients' lovely pets. We pride ourselves on our commitment to providing the very best veterinary care while creating a warm and welcoming environment for our teams, our patients and their owners.
As a Veterinary Receptionist, you'll be the first point of contact for our clients, greeting them with a smile and giving their pets a good old fuss! You'll assist them with scheduling appointments, answering inquiries and providing general support.
Roles and Responsibilities
- Welcoming clients and their pets upon arrival
- Book appointments and arrivals on the RX Works diary
- Help to promote our Healthcare Plan so that pets are receiving premium discounted preventative treatment
- Booking in follow-up appointments for the pet once they have left their initial consultation
- Help the Vet and Nurse team with queries
- Being responsible for paperwork being scanned onto pets' digital records
- Liaison with clients regarding queries for appointment booking and medication collection
- Ordering food and medication
- Taking payment immediately after treatment of the pet
- 0% finance application processing for those clients wanting to spread the cost of payment for larger operations
- Managing an extremely busy reception desk with efficiency and professionalism
Schedule
Our rota is as follows; Tuesdays and Thursdays only:
- Week 1: 8:00-4:30
- Week 2: 11:00-7:30
There are no OOH and no weekends involved within the role.
About You
Ideally you will have:
- Previous experience working as a Veterinary Receptionist or in a similar customer-facing role within the Veterinary industry
- Exceptional communication and interpersonal skills
- Strong organisational abilities and be able to multitask in a fast-paced environment
- A genuine love for animals and a commitment to delivering outstanding client service
- Be proficient in computer systems and software, having experience using RxWorks is a MASSIVE plus!
Part-Time Veterinary Receptionist employer: Dnavetcare
Contact Detail:
Dnavetcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Veterinary Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Advanced Vet Care London. Understand their values and what makes them tick. This way, you can tailor your conversation to show how you fit right in with their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your experience as a Veterinary Receptionist and your love for animals.
✨Tip Number 3
Show your personality! When you walk into that interview, let your passion for pets shine through. Share stories about your experiences with animals and how you’ve provided exceptional service in previous roles. It’s all about making that personal connection!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for their team!
We think you need these skills to ace Part-Time Veterinary Receptionist
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for animals shine through! Share any relevant experiences that highlight your commitment to providing exceptional care and service to pets and their owners.
Tailor Your CV: Make sure your CV is tailored to the role of a Veterinary Receptionist. Highlight your previous experience in customer-facing roles, especially in the veterinary industry, and emphasise your organisational skills and ability to multitask.
Be Personable: Remember, you're applying for a role where you'll be the friendly face welcoming clients and their pets. Use a warm and approachable tone in your cover letter to reflect your interpersonal skills and genuine enthusiasm for the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Dnavetcare
✨Know Your Stuff
Make sure you brush up on your knowledge of veterinary practices and the specific services offered by Advanced Vet Care London. Familiarise yourself with common procedures, terminology, and the software they use, like RxWorks. This will show that you're genuinely interested and ready to hit the ground running.
✨Show Your Passion for Pets
During the interview, let your love for animals shine through! Share any relevant experiences you've had with pets, whether it's in a professional setting or personal anecdotes. This will help demonstrate your commitment to providing exceptional care and service to clients and their furry friends.
✨Practice Your People Skills
As a Veterinary Receptionist, you'll be the friendly face that clients see first. Prepare for questions about how you would handle various client interactions, especially in busy or stressful situations. Practising role-play scenarios can help you articulate your approach to customer service effectively.
✨Be Organised and Ready to Multitask
Given the fast-paced environment at the reception desk, be prepared to discuss how you manage multiple tasks efficiently. Think of examples from your past roles where you successfully juggled responsibilities, and be ready to share those stories. This will highlight your organisational skills and ability to thrive under pressure.