At a Glance
- Tasks: Welcome clients and their pets, manage appointments, and provide exceptional support.
- Company: Join Croydon Veterinary Surgery, a renowned practice with a passionate team.
- Benefits: Full-time role with competitive pay and a fun, pet-friendly environment.
- Other info: Dynamic role with opportunities to grow in a supportive team.
- Why this job: Be the friendly face that helps pets and their owners feel at home.
- Qualifications: Experience in customer service, love for animals, and strong communication skills.
The predicted salary is between 24000 - 28000 £ per year.
About The Role
Are you a passionate and experienced Veterinary Receptionist looking for an exciting opportunity in Croydon? Look no further! Here at Croydon Veterinary Surgery, we are looking for a dedicated individual to join our incredible team as a Veterinary Receptionist. Our practice is renowned for delivering exceptional care and service to our clients' lovely pets. Located between Southwest London and Surrey, our practice is home to certificate-holding surgeons and highly skilled GPs with strong interests in surgery, medicine, imaging, and more.
As a Veterinary Receptionist, you'll be the first point of contact for our clients, greeting them with a smile and giving their pets a good old fuss! You’ll assist them with scheduling appointments, answering inquiries, and providing general support. This is a full-time position with a mix of shifts between 8.30am to 7.30pm with 1:3 Saturday mornings.
Responsibilities
- Welcoming clients and their pets upon arrival
- Book appointments and arrivals on the RX Works diary
- Help to promote our Healthcare Plan so that pets are receiving premium discounted preventative treatment
- Booking in follow-up appointments for the pet once they have left their initial consultation
- Help the Vet and Nurse team with queries
- Being responsible for paperwork being scanned onto pets' digital records
- Liaison with clients regarding queries for appointment booking and medication collection
- Ordering food and medication
- Taking payment immediately after treatment of the pet
- 0% finance application processing for those clients wanting to spread the cost of payment for larger operations
- Managing an extremely busy reception desk with efficiency and professionalism
Qualifications
- Previous experience working as a Veterinary Receptionist or in a similar customer-facing role within the Veterinary or Medical Industry
- Exceptional communication and interpersonal skills
- Strong organisational abilities and be able to multitask in a fast-paced environment
- A genuine love for animals and a commitment to delivering outstanding client service
- Be proficient in computer systems and software
- Cuddling pets. Yes, that's a must. Pets are everything to our amazing teams.
Veterinary Receptionist in Croydon employer: Dnavetcare
At Croydon Veterinary Surgery, we pride ourselves on being an exceptional employer, offering a supportive and friendly work environment where your passion for animals can truly shine. Our team is dedicated to professional growth, providing opportunities for training and development while ensuring a healthy work-life balance in our vibrant Croydon location. Join us and be part of a community that values your contributions and celebrates the joy of caring for pets.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist in Croydon
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Some tips for your application 🫡
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How to prepare for a job interview at Dnavetcare
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