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For Companies At a Glance
- Tasks: Provide top-notch support to travel agents and handle after-sales inquiries.
- Company: Leading travel operator in Preston with a vibrant work culture.
- Benefits: Competitive salary, travel discounts, and generous annual leave.
- Why this job: Join a passionate team and make a difference in the travel industry.
- Qualifications: Customer service experience and excellent communication skills.
The predicted salary is between 30000 - 42000 £ per year.
A leading travel operator in Preston is seeking Customer Service Advisors for their busy contact centre. In this role, you will handle after-sales inquiries for travel agent partners, providing exceptional service.
The ideal candidate will have:
- Customer service experience
- Excellent communication skills
- A knack for detail
You will benefit from a competitive salary, travel discounts, and generous annual leave. Join a passionate team and explore a vibrant work culture, making a difference in the travel industry.
Travel Agent Support Specialist in Preston employer: dnata
Contact Detail:
dnata Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Agent Support Specialist in Preston
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your customer service experience aligns with the role. We want to show them we’re the perfect fit!
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, looking sharp can boost our confidence. Let’s make a great first impression that reflects our professionalism.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can keep us fresh in their minds. It shows we’re genuinely interested in the role and appreciate their time.
We think you need these skills to ace Travel Agent Support Specialist in Preston
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your communication skills and attention to detail.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Travel Agent Support Specialist role. Mention why you’re excited about working with us and how your skills align with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your passion for the travel industry shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our vibrant team!
How to prepare for a job interview at dnata
✨Know Your Stuff
Before the interview, make sure you research the company and its services. Familiarise yourself with their travel offerings and any recent news or updates. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to handle after-sales inquiries effectively.
✨Communicate Clearly
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable speaking about your experiences and answering potential questions.
✨Emphasise Attention to Detail
In the travel industry, details matter! Be ready to discuss how you ensure accuracy in your work. Whether it’s double-checking bookings or following up on customer requests, highlighting your attention to detail will set you apart from other candidates.