Operations Supervisor
Operations Supervisor

Operations Supervisor

Stoke-on-Trent Full-Time 36000 - 60000 £ / year (est.) No home office possible
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dnata

At a Glance

  • Tasks: Supervise operations, manage teams, and ensure quality in food packaging.
  • Company: Join dnata, a global leader in air and travel services.
  • Benefits: Competitive salary, career growth, and a dynamic work environment.
  • Other info: Exciting opportunity for those eager to grow and innovate.
  • Why this job: Make a real impact in a fast-paced, collaborative team.
  • Qualifications: Supervisory experience in packaging and strong leadership skills.

The predicted salary is between 36000 - 60000 £ per year.

Overview of the Company

dnata is one of the world’s largest air and travel services providers, offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience. dnata Catering and Retail is one of the world’s leading in-flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers’ experience.

Purpose of the role:

The Operational Supervisor is responsible for overseeing the production, packaging, and distribution of in-house packed cutlery. This role also includes managing equipment operations, ensuring efficiency, safety compliance, and team productivity. The supervisor ensures quality control, inventory management, and coordination with various departments to meet operational demands.

Accountabilities:

  • Supervise daily operations of operational teams.
  • Train and develop staff to maintain quality and operational standards.
  • Ensure staff understand security function of packing and sealing requirements.
  • Plan work allocation to meet deadlines and maximize productivity.
  • Manage labour resources and oversee stock control with the Shift Manager and Equipment Manager.
  • Maintain quality control and compliance with health, safety, and company policies.
  • Optimize workflow, troubleshoot issues, and implement improvements.
  • Lead team meetings, document operations, and track performance.
  • Investigate incidents and drive continuous operational improvements.

Role Specifications:

  • Provide supervisory experience in packaging, equipment management, or a similar leadership role overseeing a team.
  • Previous experience in a food manufacturing background is highly advantageous
  • Good communication skills – both written and verbal and active listening
  • Attention to details
  • Adaptability to last minute changes and challenges
  • Good organisational skills
  • Strong leadership, communication, and problem-solving abilities
  • Knowledge of operational processes, stock management and compliance standards
  • Detail-orientated with a proactive approach to process improvement
  • E-mail writing skills, with a good grasp of the English language, ensuring clear and professional communication

Are you ready to bring your skills to a dynamic team and make a real impact? We’re excited to find passionate individuals who are eager to grow and contribute to our mission. If you’re looking for an opportunity to thrive in a collaborative and fast paced environment, apply now and take the next step in your career journey with us!

Operations Supervisor employer: dnata

At dnata, we pride ourselves on being a leading employer in the air and travel services industry, offering a vibrant work culture that fosters collaboration and innovation. Our Operations Supervisor role not only provides competitive benefits and opportunities for professional growth but also allows you to be part of a dynamic team dedicated to delivering exceptional in-flight hospitality. With a commitment to safety, quality, and employee development, dnata is the perfect place for those looking to make a meaningful impact in their careers.
dnata

Contact Detail:

dnata Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Supervisor

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with current dnata employees on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching dnata’s operations and values. Show us that you understand what we do and how you can contribute to our mission. Tailor your answers to highlight your relevant experience in packaging and team management.

✨Tip Number 3

Practice your communication skills! As an Operations Supervisor, you'll need to convey information clearly and effectively. Try mock interviews with friends or family to boost your confidence and refine your responses.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our dynamic team at dnata.

We think you need these skills to ace Operations Supervisor

Supervisory Experience
Packaging Management
Equipment Management
Team Leadership
Communication Skills
Attention to Detail
Organisational Skills
Problem-Solving Abilities
Operational Processes Knowledge
Stock Management
Compliance Standards
Adaptability
Process Improvement
E-mail Writing Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Supervisor role. Highlight any supervisory experience in packaging or equipment management, as well as your food manufacturing background if you have it.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've led teams, improved processes, or tackled challenges in previous roles. Make it personal and engaging!

Show Off Your Communication Skills: Since good communication is key for this role, ensure your written application is clear and professional. Pay attention to grammar and structure, and don’t forget to showcase your active listening skills in your examples.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our dynamic team!

How to prepare for a job interview at dnata

✨Know the Company Inside Out

Before your interview, take some time to research dnata and its operations. Understand their services, especially in catering and retail, as well as their commitment to quality and safety. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.

✨Showcase Your Leadership Skills

As an Operations Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved processes. Be ready to discuss how you can motivate and develop staff to meet operational standards.

✨Emphasise Attention to Detail

Given the importance of quality control and compliance in this role, be prepared to discuss how you ensure attention to detail in your work. Share specific instances where your meticulous approach has led to successful outcomes, particularly in packaging or food manufacturing.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to troubleshoot issues or adapt to last-minute changes. Practising these responses will help you convey your ability to optimise workflow and drive continuous improvements effectively.

Operations Supervisor
dnata
Location: Stoke-on-Trent
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