Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire teams in a fast-paced inflight catering environment at Heathrow Airport.
- Company: Join dnata Catering UK, the world's largest inflight caterer with a global presence.
- Benefits: Enjoy competitive salary, free meals, health plans, and real career growth opportunities.
- Why this job: Make an impact by delivering world-class service and leading a dynamic team.
- Qualifications: Self-starter with attention to detail and a passion for team development.
- Other info: Flexible mixed shifts available, perfect for balancing work and life.
The predicted salary is between 36000 - 60000 £ per year.
Overview of the Company
dnata is one of the world’s largest air and travel services providers, offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience. dnata Catering and Retail is one of the world’s leading in-flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers’ experience.
Purpose of the role:
The Operational Supervisor is responsible for overseeing the production, packaging, and distribution of in-house packed cutlery. This role also includes managing equipment operations, ensuring efficiency, safety compliance, and team productivity. The supervisor ensures quality control, inventory management, and coordination with various departments to meet operational demands.
Accountabilities:
- Supervise daily operations of operational teams.
- Train and develop staff to maintain quality and operational standards.
- Ensure staff understand security function of packing and sealing requirements.
- Plan work allocation to meet deadlines and maximize productivity.
- Manage labour resources and oversee stock control with the Shift Manager and Equipment Manager.
- Maintain quality control and compliance with health, safety, and company policies.
- Optimize workflow, troubleshoot issues, and implement improvements.
- Lead team meetings, document operations, and track performance.
- Investigate incidents and drive continuous operational improvements.
Role Specifications:
- Provide supervisory experience in packaging, equipment management, or a similar leadership role overseeing a team.
- Previous experience in a food manufacturing background is highly advantageous
- Good communication skills – both written and verbal and active listening
- Attention to details
- Adaptability to last minute changes and challenges
- Good organisational skills
- Strong leadership, communication, and problem-solving abilities
- Knowledge of operational processes, stock management and compliance standards
- Detail-orientated with a proactive approach to process improvement
- E-mail writing skills, with a good grasp of the English language, ensuring clear and professional communication
Are you ready to bring your skills to a dynamic team and make a real impact? We’re excited to find passionate individuals who are eager to grow and contribute to our mission. If you’re looking for an opportunity to thrive in a collaborative and fast paced environment, apply now and take the next step in your career journey with us!
Operations Supervisor employer: dnata
Contact Detail:
dnata Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Supervisor
✨Tip Number 1
Network like a pro! Reach out to current or former employees at dnata Catering UK on LinkedIn. A friendly chat can give you insider info and maybe even a referral—who doesn’t love a good foot in the door?
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and operational excellence. We recommend using the STAR method to structure your answers—this will help you showcase your experience effectively.
✨Tip Number 3
Show your passion for the role! During interviews, share specific examples of how you've motivated teams or improved processes in previous jobs. This will demonstrate that you’re not just a fit for the role, but genuinely excited about it.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Supervisor role. Highlight your leadership experience and any relevant achievements in fast-paced environments to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about team development and operational excellence. Share specific examples of how you've motivated teams in the past.
Showcase Your Attention to Detail: In a role where precision matters, demonstrate your sharp eye for detail in your application. Whether it's through your CV formatting or the way you describe your experiences, let us see that you’re methodical and thorough.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Heathrow!
How to prepare for a job interview at dnata
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Supervisor role. Familiarise yourself with dnata Catering UK's operations, especially in inflight catering. This will help you speak confidently about how your skills align with their needs.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your ability to inspire and coach others, which is crucial for this position.
✨Emphasise Your Attention to Detail
As an Operations Supervisor, a sharp eye for detail is essential. Be ready to discuss how you've maintained high standards in previous roles, particularly in fast-paced environments. Highlight any processes you've implemented to ensure quality and compliance.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
