Dnata is seeking an Operations Manager for Service Delivery in Birmingham. You will pro-actively manage daily operations, delivering safety, cost control, quality, compliance and people KPIs in line with standards and airline expectations.
You will lead an effective team, develop and sustain customer relationships, coordinate rosters, support continuous improvements and ensure adherence to legislation and company policy.
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Operations Leader – Service Delivery, Birmingham (On-site Meals) employer: dnata
Dnata is an exceptional employer, offering a dynamic work environment where safety, compliance, and customer service are paramount. With benefits like free meals on-site, discounted gym memberships, and opportunities for professional growth through in-house apprenticeship programmes, employees are supported both personally and professionally. Located at major UK airports, Dnata fosters a collaborative culture that values teamwork and encourages staff to thrive in a fast-paced aviation setting.
