Dnata is seeking an Account Support Specialist in Manchester to manage relationships with airline customers, monitor service standards and support commercial commitments. The role requires clear communication across sites, on-call availability and proactivity in addressing customer needs.
You will work with cross-functional teams to ensure contractual commitments are delivered cost-effectively, maintain up-to-date knowledge of customer procedures, and drive improvement through performance
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Account Support Specialist: Client Relations & Service in Manchester employer: dnata
Dnata is an exceptional employer, offering a dynamic work environment where safety, compliance, and customer service are paramount. With benefits like free meals on-site, discounted gym memberships, and opportunities for professional growth through in-house apprenticeship programmes, employees are supported both personally and professionally. Located at major UK airports, Dnata fosters a collaborative culture that values teamwork and encourages staff to thrive in a fast-paced aviation setting.
