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For Companies At a Glance
- Tasks: Sell tailor-made holidays and long-haul destinations while providing top-notch customer service.
- Company: Join Travelbag, part of the Emirates Group, a leader in travel retail.
- Benefits: Enjoy uncapped commission, travel discounts, and 25 days annual leave.
- Why this job: Turn your passion for travel into a rewarding career with amazing perks.
- Qualifications: Experience in travel sales and a love for helping customers.
- Other info: Participate in exciting fam trips and industry events while growing your career.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Travelbag, part of the Emirates Group, is a leading travel retailer that makes holidays a piece of cake. Our knowledgeable experts live and breathe holidays, providing tips and advice to help customers discover something new whether it’s a relaxing week away or a month‑long adventure. We are recruiting experienced Travel Consultants for our store in Knutsford.
Job Summary
As a Travel Consultant you will sell long‑haul destinations and tailor‑made holidays, meet and exceed sales targets, and provide exceptional customer service. You will follow up on customer enquiries, build lasting relationships face‑to‑face or over the phone, and participate in training and supplier events.
Responsibilities
- Sell long‑haul destinations and tailor‑made holidays.
- Build and maintain relationships with customers as well as following up on enquiries.
- Meet and exceed sales targets in a target‑driven environment.
- Participate in weekly product training and supplier‑hosted events.
- Work 37.5 hours per week, 5 days a week (with extended hours during peak periods).
Qualifications
- Experience selling long‑haul destinations and tailor‑made holidays.
- Exceptional customer service skills.
- Passion for travel and a strong motivation to meet and exceed targets.
- GDS experience a plus.
- Experience working in a target‑driven environment.
Compensation
Base salary plus an uncapped commission scheme (average commission of ÂŁ24k; top performers average ÂŁ55k). OTE ranges from ÂŁ35k in the first year to ÂŁ39k in the second year.
Benefits
- Uncapped commission scheme.
- Fam Trips and Incentives – visit a key Travelbag location in your first year; 62 spaces on Fam Trips last year.
- Travel discounts – dedicated Staff Travel Team to help plan your next adventure.
- 25 days annual leave, increasing to 28 days after 5 full years (plus bank holidays).
- Additional annual leave purchase scheme – pursue your love of travel.
- Company pension scheme.
- Life assurance.
- Employee Assistance programme.
- Mental Health First Aiders.
- Belong programme – Employee Resource Groups (ERGs) supporting DEI strategy.
- Ongoing development – in‑house People Development Team.
- Industry/social events – including supplier events.
- Annual conference to bring the whole Travelbag team together.
- Cycle to work scheme.
- Long service awards.
- Reward & recognition programme.
- Volunteer days – one day’s paid leave each year to volunteer with a registered charity.
- dnata4good – supporting local communities we work, live and thrive in.
- Refer a friend scheme.
- Free eye care tests.
- Free Taste Card membership – discounts on dining, movies, attractions, takeaways and online shopping; free tea and coffee in all our shops.
Employment Type: Full‑time
Seniority Level: Mid‑Senior level
Job Function: Management and Manufacturing
Industries: Airlines and Aviation
Location: Knutsford, England, United Kingdom.
Travel Consultant in Knutsford employer: dnata
Contact Detail:
dnata Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant in Knutsford
✨Tip Number 1
Get to know the company inside out! Research Travelbag and the Emirates Group, so you can chat confidently about their services and values during your interview. This shows you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your sales pitch! As a Travel Consultant, you'll need to sell tailor-made holidays, so role-play with a friend or family member. This will help you refine your approach and boost your confidence when it comes to meeting those sales targets.
✨Tip Number 3
Network like a pro! Attend travel fairs or local events where you can meet industry professionals. Building relationships can lead to job opportunities and insider tips that could give you an edge in your application.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Travel Consultant in Knutsford
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your personal experiences and how they’ve shaped your desire to help others plan their perfect holidays. We want to see that you live and breathe travel just like we do!
Tailor Your Application: Make sure to customise your application to highlight your experience with long-haul destinations and tailor-made holidays. Use specific examples that demonstrate your skills in customer service and meeting sales targets. This will show us you’re the right fit for our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors. A polished application reflects your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at dnata
✨Know Your Destinations
Make sure you brush up on popular long-haul destinations and tailor-made holiday options. Being able to discuss these confidently will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond to meet a customer's needs, as this is crucial for the role.
✨Demonstrate Your Sales Acumen
Be ready to talk about your experience in meeting and exceeding sales targets. Share any strategies you've used to drive sales and how you build relationships with customers to encourage repeat business.
✨Engage with the Company Culture
Familiarise yourself with Travelbag's values and benefits, like their commitment to employee development and community support. Showing that you align with their culture can set you apart from other candidates.
