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- Tasks: Manage key accounts, ensuring seamless service delivery and exceeding sales targets.
- Company: Join En Route, a global leader in passenger solutions and food services.
- Benefits: Competitive salary with travel and housing allowances, plus a dynamic work environment.
- Other info: 12-month contract with opportunities for growth and collaboration across global teams.
- Why this job: Be part of a welcoming team that values relationships and drives customer success.
- Qualifications: Experience in account management and strong negotiation skills required.
The predicted salary is between 60000 - 80000 £ per year.
We’re En Route. We’re a welcoming bunch, with a down-to-earth outlook that helps build lasting relationships with customers and colleagues alike. As global specialists in passenger solutions, supply chain services and sourcing for airlines and airline caterers, we operate globally as part of dnata, one of the world’s largest combined air services providers. En Route’s expertise is one of the many reasons why we’ve enjoyed more than 20 years as a global food solutions partner, with offices in the UK, USA, Australia and UAE. Are you ready to become part of our story?
The Key Account Manager will operate within company guidelines, commercial plans, and investment parameters, working closely with Operational teams and other internal stakeholders to ensure seamless service delivery. The role also involves meeting regularly with customers to review performance, understand their needs, and ensure expectations are consistently met.
Compensation
Total annual compensation: 282,000 AED (inclusive of travel and housing allowances). We expect the contract to last 12 months.
Key Responsibilities
- Act as a specialist primary point of contact between key customer(s) and En Route global teams.
- Take accountability for sales budget performance and adhering to contract framework with key stakeholders based in the UAE.
- Lead negotiations and strategy with key prospective accounts, making critical decisions.
- Grow market share, achieve, and exceed sales targets.
- Contribute to business development initiatives in the region, from project initiation through to mobilization.
- Maintain and control a holistic view of the account with touch points from all departments that provide awareness for all account related matters as the key contact point for any escalations.
- Represent the Customer in line with company values; motivating and inspire global teams to continuously improve and deliver against the customer requirements.
- Develop in-depth insights into customer businesses and establish strategic partnerships with decision-makers.
- Understand customer business development plans and align En Route’s support to enable their success.
- Conduct periodic product/range reviews to ensure offerings meet account needs and drive growth and profitability.
- Develop and maintain partner account plans collaboratively supported by the Regional Account Director.
- Conduct product presentations/range reviews at relevant intervals to ensure customers offering meets the needs of the account, to develop growth and profitability.
Key Account Manager (12-month FTC) employer: dnata
Contact Detail:
dnata Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager (12-month FTC)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Know their values, recent projects, and how they operate. This will help you tailor your answers and show them you’re genuinely interested in being part of their story.
✨Tip Number 3
Practice your pitch! You need to be able to sell yourself just like you would sell a product. Highlight your achievements and how they align with the role of Key Account Manager. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at En Route.
We think you need these skills to ace Key Account Manager (12-month FTC)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and relatable. Remember, we’re a welcoming bunch, and we value authenticity.
Tailor Your Application: Make sure to tailor your application specifically for the Key Account Manager role. Highlight your relevant experience and skills that align with our needs, especially in building relationships and driving sales. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you the perfect fit for the role. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at dnata
✨Know Your Customer
Before the interview, dive deep into understanding En Route's key customers and their business needs. Familiarise yourself with their challenges and how En Route can provide solutions. This will help you demonstrate your ability to build lasting relationships and show that you're ready to be the primary point of contact.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations where you've successfully led discussions and made critical decisions. Highlight how these experiences align with the role's responsibilities, especially in terms of achieving sales targets and growing market share.
✨Understand the Bigger Picture
Be ready to discuss how you would maintain a holistic view of accounts and manage touchpoints across departments. Think about how you can represent the customer while motivating global teams to meet their requirements, as this is crucial for seamless service delivery.
✨Prepare for Product Presentations
Since the role involves conducting product presentations and range reviews, practice how you would present offerings to meet customer needs. Tailor your approach to show how you can drive growth and profitability, making it clear that you understand the importance of aligning with customer business development plans.