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- Tasks: Support HR processes from recruitment to everyday queries in a dynamic team.
- Company: Join a leading company focused on people and innovation.
- Benefits: Gain valuable HR experience and develop your skills in a supportive environment.
- Why this job: Kickstart your HR career and make a real impact on employee experiences.
- Qualifications: Strong customer service skills and familiarity with Microsoft Office required.
- Other info: Opportunity for growth and exposure to various HR functions.
The predicted salary is between 24000 - 36000 £ per year.
Overview
HR Shared Services Assistant (6 month FTC)
We are seeking an HR Shared Services Assistant to join our People team on an interim basis of six months, in our HR Shared Services team. In this varied role you will provide a comprehensive administration and support service across a range of activities with exposure across the whole employee lifecycle from recruitment and onboarding to everyday HR queries and projects. You will be the first point of contact for managers and colleagues providing first line advice and guidance around HR processes, updating and maintaining the HR system (Workday), working efficiently to produce high quality correspondence and documentation, and contributing to the review of automation of our processes. You will work closely with our team of Partners and Advisors across the whole People Team.
The ideal candidate will have a passion for providing a quality service to both internal and external stakeholders. Key attributes include high attention to detail, a customer-centric approach and an understanding of working with sensitive and confidential data. Administration experience and experience using a range of MS packages are important. This is a fantastic opportunity for someone looking to take their first step into a HR career or to gain further HR experience.
Responsibilities
- Work with the ER & Policy Manager to deliver an efficient HR administration service to all Dnata sites/employees and to ensure excellence in customer service
- Management of the full worker life cycle – from staffing to compensation – using the HR management system – Workday
- Modify and create organisational structures; support and review of the job change processes
- Be proactive with allocated change projects to support the delivery of our colleagues’ agenda and shape the future of the organisation
- Maintain the HR system and produce analysis reports for management as requested
- Take up references for all new joiners and respond to reference requests from other third parties, communicating with the HR team promptly where references may not be satisfactory
- Daily resolution for telephone and email Workday enquiries relating to processes and policy
- Provide general administrative support to the wider HR team (Compliance/HRBPs/Regional Directors)
- Support Line Manager training to help enable them to use Workday efficiently; password resets
This list is not exhaustive; accountabilities may vary depending on locality or role complexity and may include any other duties considered reasonable by the line manager.
What you’ll have
- Experience within a fast-paced environment
- Knowledge and experience in Workday is beneficial
- Strong customer service skills, comfortable with multi-tasking and working under pressure to meet deadlines
- A good working knowledge of Microsoft Office packages, including Excel
- The successful candidate will be extremely organised, resilient, and confident, with a strong attention to detail
- Occasional travel to UK dnata sites
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HR Shared Services Assistant (6 month FTC) employer: dnata
Contact Detail:
dnata Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Shared Services Assistant (6 month FTC)
✨Tip Number 1
Network like a pro! Reach out to people in the HR field, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common HR scenarios. Think about how you'd handle employee queries or onboarding processes. We want you to show off your problem-solving skills and customer service mindset!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're keen and professional, which is exactly what we love to see in candidates.
✨Tip Number 4
Apply through our website for the best chance of landing that HR Shared Services Assistant role. We keep an eye on applications that come directly from us, so make sure you get your name in there!
We think you need these skills to ace HR Shared Services Assistant (6 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the HR Shared Services Assistant role. Highlight any relevant admin experience and your familiarity with systems like Workday, as this will catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for HR and customer service. Tell us why you want to join our People team and how you can contribute to our mission.
Showcase Your Attention to Detail: In HR, attention to detail is key! Make sure your application is free from typos and errors. A well-organised application demonstrates your ability to handle sensitive information and maintain high standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at dnata
✨Know Your HR Basics
Make sure you brush up on the fundamentals of HR processes, especially those related to recruitment and onboarding. Familiarise yourself with common HR terminology and practices, as this will help you speak confidently during the interview.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers or colleagues. Be ready to discuss how you handle difficult situations and maintain a positive attitude.
✨Get Comfortable with Workday
If you have any experience with Workday or similar HR systems, be sure to highlight it. If not, do a bit of research to understand its functionalities. Being able to discuss how you would approach using such a system can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific HR scenarios, like dealing with sensitive data or resolving employee queries. Think through potential situations and how you would respond, demonstrating your problem-solving skills and attention to detail.
