Dnata is seeking a Service Delivery Shift Leader in Manchester to oversee frontline teams in a high‑tempo aviation/transport setting. You will ensure safety, regulatory compliance, and service performance across the shift, coordinating with internal teams and partners.
Responsibilities include briefing staff, monitoring schedules, acting on disruptions, and upholding company procedures while promoting professional customer service during peak periods.
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Aviation Service Delivery Shift Lead employer: dnata
Dnata is an exceptional employer, offering a dynamic work environment where safety, compliance, and customer service are paramount. With benefits like free meals on-site, discounted gym memberships, and opportunities for professional growth through in-house apprenticeship programmes, employees are supported both personally and professionally. Located at major UK airports, Dnata fosters a collaborative culture that values teamwork and encourages staff to thrive in a fast-paced aviation setting.
