dnata Travel Group B2B is recruiting a Travel Support Advisor to manage involuntary changes to customer travel, including airline schedule changes, cancellations, and deadlines. You will communicate effectively with customers and agents to minimize disruption while protecting business interests.
Role involves monitoring airline queues, coordinating changes, and ensuring compliance with ABTA/ATOL guidelines, with a focus on service continuity during crises and GDPR compliance.
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Travel Disruption Support Specialist employer: dnata Travel
Travelbag is an exceptional employer located in the vibrant area of Blackfriars, London, offering a dynamic work culture that prioritises employee well-being and development. With competitive benefits such as travel discounts, generous annual leave, and a strong focus on ongoing professional growth, we empower our team to thrive both personally and professionally. Join us to be part of a supportive environment where your contributions are valued, and you can make a real impact in the travel industry.