Talent Acquisition and People Relations Coordinator in Preston

------------------------------------------------------------------------------------------------------------- dnata Travel Group, part of the Emirates Group, includes the brands of Gold Medal and Travelbag.

We are now recruiting for a Talent Acquisition & People Relations Coordinator, to coordinate the day-to-day delivery of recruitment activity across Gold Medal Travel Group, providing practical support to the People & Culture Team, hiring managers and candidates throughout the end-to-end hiring process.

The role will spend approximately 70% of its time on talent acquisition coordination and 30% on general People & Culture administration.

It will ensure recruitment systems and records are accurate, candidate communication is timely and professional, and routine colleague administration is completed confidentially and efficiently.

• Job Accountabilities
• Talent Acquisition Coordination
• Act as a first point of contact for routine recruitment queries from candidates and hiring managers, providing a responsive and helpful service.
• Create and maintain vacancies within the applicant tracking system (e Arcu), ensuring approvals, job details, candidate records and recruitment stages are complete and up to date.
• Prepare and publish clear, accurate job advertisements across agreed internal and external channels and maintain internal vacancy communications.
• Support application screening and longlisting activity against agreed criteria, escalating selection decisions to the Head of People & Culture or hiring manager as appropriate.
• Coordinate interviews, assessments and recruitment events, including diaries, rooms or virtual links, candidate instructions and assessment materials.
• Manage timely candidate communications throughout the process, including acknowledgements, interview arrangements, updates and outcome notifications.
• Prepare offer letters and pre-employment documentation and coordinate references, right to work checks and other required screening in line with company procedures.
• Work with relevant teams to support a smooth handover into onboarding and ensure new starter information is complete and issued on time.
• Maintain the recruitment inbox, candidate talent pools and agency or job-board administration, including referral scheme records and payment notifications.
• Produce regular recruitment reports and trackers, including vacancy status, time to hire, source of hire, recruitment costs and candidate activity.
• Support hiring managers in using the recruitment system effectively and identify practical opportunities to improve system use, data quality and the candidate journey.
• Promote fair, consistent and inclusive recruitment practices and handle all candidate information securely and confidentially.
• People & Culture Administration
• Maintain accurate colleague records and complete routine updates within the HR system and electronic files in accordance with data protection and retention requirements.
• Prepare standard People & Culture correspondence and documentation, using approved templates and escalating non-routine matters appropriately.
• Support the administration of new starters, contractual changes and leavers, liaising with Payroll and other internal teams where required.
• Provide coordination and note-taking support for People & Culture meetings and routine employee relations administration when requested.
• Assist with recurring People & Culture activities, reporting and projects, including colleague engagement, wellbeing and recognition initiatives.
• Provide general administrative cover across the People & Culture team during busy periods and colleague absence.

To be considered for this role, we need you to have the following skills, experience and qualifications:

Qualifications

• GCSEs or equivalent, including English and Maths.
• CIPD Level 3 or another relevant HR qualification is desirable but not essential, a desire to work towards such a qualification is beneficial

Experience and knowledge

• Previous experience in recruitment, HR administration or a busy coordination role; exposure to an in-house recruitment or HR environment is desirable.
• Experience of using an applicant tracking system, HR system or similar workflow platform and maintaining accurate electronic records.
• Understanding of recruitment administration and pre-employment processes, including right to work requirements, is desirable.
• Good working knowledge of Microsoft 365, particularly Outlook, Word, Excel and Teams.

Skills

• Excellent organisation skills, with the ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Strong attention to detail and confidence working with data, systems and standard documentation.
• Clear and professional written and verbal communication skills, with a candidate and customer-focused approach.
• Ability to build effective working relationships with colleagues, candidates and hiring managers at all levels.
• Sound judgement when handling confidential and sensitive information.
• A proactive, collaborative approach and willingness to learn, take ownership and suggest improvements.

Our bright, modern office in Leyland is just 10 minutes from junctions 28 & 29 of the M6. We have some fantastic benefits, making us a great place to work:

We have some fantastic benefits, making us a great place to work

• Travel discounts – we have a dedicated Staff Travel Team to help you plan your next adventure
• 25 days annual leave, increasing to 28 days after 5 full years of service (+ bank holidays)
• Additional annual leave purchase scheme
• Company pension scheme
• Life assurance
• Low-cost health care for you and your family
• Employee Assistance programme
• Mental Health First Aiders
• Ongoing development – we have an in-house People Development Team
• Industry/social events – including supplier events, office socials & parties and pop-up shops
• Cycle to work scheme
• Reward & recognition programme
• Belong programme - Employee Resource Groups (ERGs) that play a crucial role in implementing our DEI strategy
• Volunteer days – one day’s paid leave each year to volunteer with a registered charity
• dnata4good – supporting the local communities we work, live and thrive in
• Refer a friend scheme
• Free eye care tests
• Free Taste Card membership– offering discounts on dining out, movies, attractions, takeaways and online shopping
• Casual dress code
• Free tea and coffee, subsidised on-site restaurant with free wifi and free car parking
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