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- Tasks: Manage cargo records and assist customers in a fast-paced aviation environment.
- Company: Join dnata, a leading global air services provider with a commitment to safety and service.
- Benefits: Full training provided, diverse team, and opportunities for career growth.
- Why this job: Be part of a dynamic team that keeps the world moving safely and efficiently.
- Qualifications: Fluent English and basic computer skills; previous office experience is a plus.
- Other info: Flexible shift patterns and a commitment to diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
Ground Handling Operative, Office BHX
At dnata we handle a variety of cargo, ranging from live animals through to luxury cars, ensuring it is safely and securely prepared ready to travel.
You will be required to create and update records of all consignments in the airline computer systems and separate and distribute cargo documents according to airline requirements. You will also be expected to serve customers collecting cargo including taking payments of charges and operate a telephone system in a polite and efficient manner. In addition, you will also liaise with warehouse staff and driving as appropriate and be responsible for checking dangerous goods to IATA and AVI checks.
If you have a passion for aviation and thrive in a fast-paced environment, this is the perfect opportunity for you!
Job Requirements:
- Fluency in both verbal and written English is a must
- Previous office experience is desirable but not essential, as full training will be given to the right candidates who wish to share in dnata\’s vision, mission and values
- Ability to work with various airlines systems and basic computer skills is essential
- Pre-employment checks – ability to achieve successful completion of the referencing (checkable 5 year employment/education history) and criminal record check procedures to meet dnata and CAA security regulations, and a satisfactory medical report.
42 hours per week.
4 ON 4 OFF Shift pattern: 0600-1800 and 1800-0600 (subject to change due to operational requirements).
If you\’re ready to take on the challenge of handling a diverse range of cargo and contribute to dnata\’s logistics, we want to hear from you! Apply now and join our team of dedicated professionals who keep cargo moving safely and efficiently around the globe.
With you on board, we can help to achieve dnata\’s Vision, Mission and Values.
Our diverse, global teams have this vision at heart. Every day we\’re defining new levels of service for our customers. We do this by working closely with employees and suppliers, putting safety at the heart of everything we do. With your talent, passion and big ideas, and our industry-leading performance, we can flourish and be the world\’s most admired air services provider.
dnata is an equal opportunity employer committed to fostering a diverse and inclusive workplace.
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Ground handling Operative Clerical employer: Dnata Ltd
Contact Detail:
Dnata Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground handling Operative Clerical
✨Tip Number 1
Get to know the company! Research dnata and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the application process and what it’s really like to work at dnata, which can give you an edge.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to cargo handling and customer service. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Ground handling Operative Clerical
Some tips for your application 🫡
Show Your Passion for Aviation: When writing your application, let your enthusiasm for aviation shine through! We love candidates who are excited about the industry and can convey that in their words.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. We want to see how your background aligns with the role of Ground Handling Operative, so don’t hold back!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward communication, especially since you'll be dealing with cargo documents and customer interactions.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with dnata.
How to prepare for a job interview at Dnata Ltd
✨Know Your Cargo
Familiarise yourself with the types of cargo dnata handles, from live animals to luxury cars. Understanding the specifics of these consignments will show your passion for aviation and your readiness to contribute to the team.
✨Brush Up on Computer Skills
Since you'll be working with airline computer systems, make sure you’re comfortable with basic computer operations. Practising data entry and record-keeping can help you feel more confident during the interview.
✨Customer Service is Key
Prepare to discuss your approach to customer service. Think of examples where you've handled inquiries or payments efficiently and politely, as this role involves direct interaction with customers collecting cargo.
✨Safety First Mindset
Be ready to talk about safety protocols, especially regarding dangerous goods. Familiarise yourself with IATA regulations and express your commitment to maintaining safety standards in a fast-paced environment.