Operational Risk Officer in City of London

The Operational Risk Officer serves as a safety champion within our organisation, playing a pivotal role in creating and maintaining a secure working environment where safety is everyone's priority. This position is the cornerstone of our risk prevention strategy, identifying potential hazards before they become incidents and implementing robust safety protocols that protect our most valuable asset - our people.

Working within Ground Handling operations, you will collaborate with both internal teams and external partners to ensure unwavering compliance with the highest safety standards in the aviation industry. Your expertise will directly contribute to preserving lives, preventing injuries, and safeguarding our reputation as a leader in operational excellence.

Key Responsibilities

• Risk Prevention & Mitigation: Apply your comprehensive knowledge of Ground Handling operations to proactively identify potential safety threats and implement protective measures before incidents occur.
• Safety Intelligence: Conduct thorough safety inspections and internal audits across all Ground Handling activities, equipment, facilities, and staff procedures to ensure compliance with critical safety regulations.
• Safety Innovation: Identify opportunities for safety enhancement by developing and implementing new protective policies and procedures, collaborating across departments and management levels.
• Quality Assurance: Fulfil the ATC role for QR product, vigilantly monitoring for anomalies and escalating safety concerns to senior management and airline partners when necessary.
• Safety Leadership: Represent safety priorities in internal, customer, and stakeholder meetings, providing compelling updates on risk management performance backed by data-driven insights.
• Culture of Protection: Champion dnata's Safety Culture and STOP initiative throughout operations, engaging directly with staff to build safety awareness through coaching, advising, and creating open dialogue about safety matters.
• Team Development: Provide specialised safety coaching and coordinate advisory support for frontline teams, empowering them to make safety-conscious decisions independently.
• Incident Response: Complete comprehensive safety reports following established protocols and support management with thorough incident investigations to prevent recurrence.
• Preventative Auditing: Conduct proactive safety audits against established benchmarks, identifying emerging trends and areas for risk reduction.
• Strategic Analysis: Utilize advanced analysis techniques to identify patterns in operational risks and detect emerging safety threats before they manifest.
• Risk Assessment: Collaborate with the safety department to review and enhance risk assessments, identifying location-specific variations that require customised safety approaches.
• Professional Communication: Maintain clear, concise, and effective communication channels about safety priorities across all organisational levels.
• Strategic Support: Undertake additional safety-related duties as assigned by management to strengthen our overall security posture.
• Values Ambassador: Consistently embody and promote dnata's Vision, Mission, and Values, particularly our commitment to safety excellence.

MANDATORY REQUIREMENT: Valid UK/EU Driving License Essential

Join Our Safety Mission

Are you passionate about creating environments where people return home safely every day? Do you possess exceptional analytical skills with the ability to anticipate and neutralise operational risks before they become threats? This role offers you the opportunity to make a meaningful impact on people's lives by elevating our organisation's safety standards while developing specialised expertise in operational risk management within the aviation ground handling sector. Every day, you will know your work directly protects colleagues and customers alike.

Apply today to become the safety guardian at the heart of our commitment to maintaining the highest levels of protection and operational excellence. With your vigilance and expertise, we can achieve dnata's vision of becoming the world's most admired and safety-conscious air services provider.

Our diverse, global teams share this vision. Every day we define new levels of service excellence for our customers by working collaboratively with employees and suppliers, with safety as the non-negotiable foundation of everything we do. By combining your talent, passion, and innovative safety ideas with our industry-leading performance, we can create an environment where everyone thrives safely.