Technical IT Business Analyst

dnata is one of the world’s largest air and travel services providers, offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience. dnata Catering and Retail is one of the world’s leading in-flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers’ experience. We are looking to add capacity to our Business Systems team as we look to embark on a period of significant change, both in terms of enhancing existing systems and rolling out new systems to improve business processes, information, and profitability. To provide consultancy and support the business through the effective use of IT Systems that are managed by the UK IT Group # To collaborate with senior systems analyst colleagues in supporting and developing the existing application and end user base across the business, in particular warehouse management, ERP, T&A and finance # To provide expertise in business system change projects to enhance functionality in existing systems and/or roll out new systems, in particular HR, Finance and Resource Management # To review changing business needs and, where appropriate, progress change requests through the relevant business owner and/or suppliers. # To work on BI initiatives, understanding business data and assisting in making it available for warehousing and reporting To develop and maintain a sound working knowledge of business systems and processes Working with systems vendors and systems analyst colleagues to support end user base with application issues (oWMS, CBASE, SAP, Kronos, ADP) Participate in testing new software releases Assist with master data management To work with the Business Systems team on the projects to rollout new systems, including HRIS, RMS Knowledge of Microsoft Office especially Excel. Good prioritisation skills and be flexible enough to adapt plans. Able to travel to locations at short notice.