Overview dnata Catering UK is looking to add structure to its Technical Services team as we embark on a period of significant change, enhancing existing systems and rolling out new systems to improve technology posture. This role is on a fixed term contract for 6 months. What’s the purpose of role: Align resources to business priorities, managing end user devices, printers, infrastructure, networks and security. Engage with third party support and infrastructure technology providers. Measure supplier performance and ensure they meet contractual obligations. Drive adoption of technologies provided by Emirates Group, e.g. Modern Workplace, CSOC, Azure Cloud, ITSM portal. Assist with an MSP contract renewal including transformation projects around network and servers. Ensure business systems transformation projects are suitably supported with infrastructure, device and security requirements. Who you’ll deal with Internal: Senior Management; HR; Finance; Commercial; Billing; Procurement; Operations; Production; Purchasing; Fleet; Supply Chain; Inflight Retail; Bond; Customer Services; Airline Stores; Maintenance. What you’ll be doing Managing relationships and performance of third party technology providers. Managing end user device provisioning and support. Managing application deployment and support. Managing network device and software provisioning and support. Managing print device and software configuration and support. Managing end user device build processes, scripts and configuration. Managing infrastructure and datacentre configuration and support. Managing migration away from legacy AD to group AAD. Management of Intune and MDM solutions including application packaging. Managing implementation of group cyber security standard products. Ensuring internal and customer projects are suitably supported with infrastructure, device and security requirements. This list is not exhaustive; accountabilities may vary depending on locality or role complexity and may include any other duties considered reasonable by the line manager. What you’ll have Knowledge and experience of Microsoft technologies including Office 365, EntraID, Teams, Windows, Azure
Senior Technical Services Engineer employer: dnata Catering UK
As an Equipment and Stock Manager, you will thrive in a dynamic environment that prioritises employee growth and well-being. Our company offers competitive salaries, annual salary reviews, and generous holiday allowances, alongside a supportive work culture that encourages innovation and teamwork. Located conveniently with free meals and parking, we are committed to providing a fulfilling workplace where your contributions directly impact our operational success.
