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- Tasks: Liaise with flight coordinators and manage meal figures and aircraft changes.
- Company: dnata is a global leader in air and travel services, operating in over 30 countries.
- Benefits: Join a dynamic team with opportunities for growth and development in the aviation industry.
- Why this job: Be part of a world-class hospitality team enhancing passenger experiences while developing your skills.
- Qualifications: Strong communication, IT skills, and experience in airline catering are essential.
- Other info: Located at our Heston unit, this role offers a chance to innovate and contribute to change.
The predicted salary is between 28800 - 43200 £ per year.
Overview of the Company
dnata is one of the world’s largest air and travel services providers, offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience. dnata Catering and Retail is one of the world’s leading in-flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers’ experience.
What the role is:
You will be responsible for liaising directly with airside flight coordinators to capture and communicate key information relating to meal figures and aircraft stand number changes. You will be required to check, file and accurately input information onto our in-house database, circulating any changes or increases to the relevant internal department in a timely manner.
What you’ll be doing will include:
- Retrieve all meal figures received via telex and customer specific systems for distribution to the relevant internal departments.
- Creating of pick daily pick list
- Ensuring all HMRC processes are adhered to
- Updating and ensuring the maintaining of meal figures into the system
- Printing of labels for all airlines
- Accurately completing relevant documentation for example Compliance, HACCP, etc.
- Reporting any accidents or incidents and ensure any corrective actions are undertaken
- Contributing to generating new ideas and actively implementing and promoting change
What you’ll have will include:
- Excellent customer service skills
- Excellent communication and influencing skills with both internal and external stakeholders
- Strong IT skills; Microsoft Excel and Word
- Highly organised and motivated with the ability to solve problems and work within strict deadlines
- Ability to deliver and improve upon set targets
- To be self-disciplined, reliable and accurate with a keen eye for detail
- Strong team player with a pro-active nature and self-motivated with the ability to work both as a team member and on own initiative
- Experience working within airline catering industry
Please note the address for our Heston unit is: 1-3 The Encompass Centre, International Avenue, Heston, Middlesex, TW5 9NJ
Flight Controller employer: dnata Catering UK
Contact Detail:
dnata Catering UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flight Controller
✨Tip Number 1
Familiarize yourself with the airline catering industry. Understanding the specific challenges and processes involved will help you stand out during discussions with our team.
✨Tip Number 2
Highlight your experience with IT systems, especially Microsoft Excel and Word. Being able to demonstrate your proficiency in these tools can set you apart as a candidate who can hit the ground running.
✨Tip Number 3
Prepare to discuss how you've successfully managed deadlines and organized tasks in previous roles. We value candidates who can showcase their ability to work under pressure while maintaining accuracy.
✨Tip Number 4
Be ready to share examples of how you've contributed to team success in past positions. We are looking for strong team players who can also take initiative and drive positive change.
We think you need these skills to ace Flight Controller
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Flight Controller position at dnata. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any experience you have in the airline catering industry or similar roles. Be specific about your achievements and how they relate to the responsibilities listed in the job description.
Showcase Your Skills: Clearly demonstrate your excellent customer service skills, communication abilities, and IT proficiency, especially with Microsoft Excel and Word. Use examples from your past work to illustrate these skills.
Tailor Your Application: Customize your cover letter to reflect your understanding of dnata's values and how you can contribute to their mission. Mention your motivation for applying and how your goals align with the company's objectives.
How to prepare for a job interview at dnata Catering UK
✨Showcase Your Communication Skills
Since the role involves liaising with airside flight coordinators, it's crucial to demonstrate your excellent communication skills. Be prepared to discuss examples of how you've effectively communicated with both internal and external stakeholders in previous roles.
✨Highlight Your IT Proficiency
The job requires strong IT skills, particularly in Microsoft Excel and Word. Make sure to mention any relevant experience you have with these tools, and be ready to discuss how you've used them to improve processes or solve problems.
✨Emphasize Your Organizational Skills
As a Flight Controller, being highly organized is key. Share specific instances where your organizational skills helped you meet deadlines or manage multiple tasks efficiently. This will show that you can handle the demands of the role.
✨Demonstrate Problem-Solving Abilities
The ability to solve problems and work within strict deadlines is essential for this position. Prepare to discuss challenges you've faced in past roles and how you successfully navigated them, showcasing your proactive nature and reliability.
