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- Tasks: Liaise with flight coordinators and manage meal figures and aircraft stand changes.
- Company: dnata is a global leader in air and travel services, operating in over 30 countries.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Join a team that values innovation and customer service in the exciting airline catering industry.
- Qualifications: Strong communication skills, IT proficiency, and experience in airline catering are essential.
- Other info: Located at our Heston unit, this role offers a chance to make a real impact.
The predicted salary is between 30000 - 42000 £ per year.
Overview of the Company
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
dnata is one of the world’s largest air and travel services providers, offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience. dnata Catering and Retail is one of the world’s leading in-flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers’ experience.
What the role is:
You will be responsible for liaising directly with airside flight coordinators to capture and communicate key information relating to meal figures and aircraft stand number changes. You will be required to check, file and accurately input information onto our in-house database, circulating any changes or increases to the relevant internal department in a timely manner.
What you’ll be doing will include:
- Retrieve all meal figures received via telex and customer specific systems for distribution to the relevant internal departments.
- Creating of pick daily pick list
- Ensuring all HMRC processes are adhered to
- Updating and ensuring the maintaining of meal figures into the system
- Printing of labels for all airlines
- Accurately completing relevant documentation for example Compliance, HACCP, etc.
- Reporting any accidents or incidents and ensure any corrective actions are undertaken
- Contributing to generating new ideas and actively implementing and promoting change
What you’ll have will include:
- Excellent customer service skills
- Excellent communication and influencing skills with both internal and external stakeholders
- Strong IT skills; Microsoft Excel and Word
- Highly organised and motivated with the ability to solve problems and work within strict deadlines
- Ability to deliver and improve upon set targets
- To be self-disciplined, reliable and accurate with a keen eye for detail
- Strong team player with a pro-active nature and self-motivated with the ability to work both as a team member and on own initiative
- Experience working within airline catering industry
Please note the address for our Heston unit is: 1-3 The Encompass Centre, International Avenue, Heston, Middlesex, TW5 9NJ
Flight Controller employer: dnata Catering UK
Contact Detail:
dnata Catering UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flight Controller
✨Tip Number 1
Familiarise yourself with the airline catering industry. Understanding the specific challenges and processes involved will help you stand out during interviews and discussions with potential colleagues.
✨Tip Number 2
Brush up on your IT skills, especially in Microsoft Excel and Word. Being able to demonstrate your proficiency in these tools can be a significant advantage, as they are crucial for managing data and documentation in this role.
✨Tip Number 3
Practice your communication skills. Since you'll be liaising with various stakeholders, being able to convey information clearly and effectively is essential. Consider role-playing scenarios to enhance your confidence.
✨Tip Number 4
Showcase your organisational skills. Prepare examples of how you've successfully managed multiple tasks or projects under tight deadlines. This will demonstrate your ability to thrive in a fast-paced environment like dnata.
We think you need these skills to ace Flight Controller
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Flight Controller at dnata. Tailor your application to highlight relevant experiences and skills that match these expectations.
Highlight Relevant Experience: Emphasise any previous experience in the airline catering industry or roles that required strong organisational and communication skills. Use specific examples to demonstrate how you have successfully managed similar tasks.
Showcase IT Skills: Since the role requires strong IT skills, particularly in Microsoft Excel and Word, make sure to mention any relevant software proficiency. Consider including examples of how you've used these tools effectively in past roles.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are passionate about the role and how you can contribute to dnata's success. Make it personal and engaging to stand out from other applicants.
How to prepare for a job interview at dnata Catering UK
✨Know the Company Inside Out
Before your interview, make sure to research dnata thoroughly. Understand their services, values, and recent news. This will help you demonstrate your genuine interest in the company and how you can contribute to their mission.
✨Highlight Relevant Experience
Be prepared to discuss your experience in the airline catering industry. Share specific examples of how you've successfully managed meal figures or liaised with stakeholders, as this will show that you have the necessary skills for the role.
✨Showcase Your IT Skills
Since strong IT skills are essential for this position, be ready to talk about your proficiency in Microsoft Excel and Word. You might even want to mention any relevant projects where you used these tools effectively.
✨Demonstrate Problem-Solving Abilities
The role requires a keen eye for detail and the ability to solve problems under pressure. Prepare to share examples of past challenges you've faced and how you overcame them, highlighting your organisational skills and ability to meet deadlines.