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- Tasks: Support and enhance IT systems to improve business processes and profitability.
- Company: Join dnata, a global leader in air and travel services across 30+ countries.
- Benefits: Enjoy a full-time role with opportunities for growth and international experience.
- Why this job: Be part of a dynamic team improving passenger experiences through innovative solutions.
- Qualifications: Proficiency in Microsoft Office, strong analytical skills, and a team-oriented mindset required.
- Other info: Willingness to travel at short notice is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Job Description: Business Systems Support Analyst at dnata Catering UK Get AI-powered advice on this job and more exclusive features.Direct message the job poster from dnata Catering UK.dnata is one of the world\’s largest air and travel services providers, offering ground handling, cargo, travel, and catering & retail services at over 130 airports across more than 30 countries on six continents. We are committed to supporting the entire travel experience. dnata Catering and Retail is a leading in-flight hospitality provider, delivering world-class culinary services and innovative products to enhance passenger experiences.Role Overview We are expanding our Business Systems team to support significant changes, including enhancing existing systems and implementing new ones to improve business processes, information flow, and profitability.Main Responsibilities Provide consultancy and support to the business through effective use of IT systems managed by the UK IT Group.Collaborate with senior systems analysts to support and develop existing applications and end-user systems across the business, including warehouse management, ERP, T&A, and finance.Contribute expertise to business system change projects to improve existing functionalities and implement new systems, especially in HR, Finance, and Resource Management.Review evolving business needs and manage change requests with relevant business owners and suppliers.Participate in BI initiatives, understanding business data, and assisting in data warehousing and reporting.Key Tasks Develop and maintain knowledge of business systems and processes.Support end-users with application issues related to systems such as oWMS, CBASE, SAP, Kronos, ADP.Manage administration processes, including access control and change management.Participate in testing new software releases.Assist with master data management.Support the rollout of new systems like HRIS and RMS projects.This list is not exhaustive; responsibilities may vary based on location or role complexity.Qualifications and Skills Proficiency in Microsoft Office, especially Excel.Strong analytical and problem-solving skills.Excellent organizational abilities.Ability to understand complex information and requirements.Good prioritization skills and adaptability.Team-oriented mindset.International experience is advantageous.Self-motivated to achieve targets.Knowledge of ERP, HR, Finance, Supply Chain systems is a plus.Willingness to travel at short notice.If your skills and experience match our needs, we encourage you to apply. We look forward to hearing from you!Additional Information Seniority level: Not ApplicableEmployment type: Full-timeJob function: Information TechnologyIndustries: Food and Beverage Services, Airlines, and AviationReferrals can double your chances of interviewing at dnata Catering UK. Get notified about new System Support Analyst roles in the Manchester area.
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Business System Support Analyst employer: dnata Catering UK
Contact Detail:
dnata Catering UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business System Support Analyst
✨Tip Number 1
Familiarise yourself with the specific business systems mentioned in the job description, such as oWMS, CBASE, SAP, and Kronos. Understanding these systems will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with current or former employees of dnata Catering UK on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss your analytical and problem-solving skills in detail. Think of specific examples from your past experiences where you've successfully tackled complex issues, as this aligns closely with the responsibilities of the Business Systems Support Analyst role.
✨Tip Number 4
Showcase your adaptability and team-oriented mindset by preparing examples of how you've worked collaboratively in previous roles. This is particularly important for a position that involves supporting various departments and managing change requests.
We think you need these skills to ace Business System Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Business System Support Analyst role. Focus on your proficiency in IT systems, analytical skills, and any experience with ERP or finance systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of dnata Catering's business and how your background makes you a great fit for the role. Mention specific systems you've worked with and how you can contribute to their team.
Highlight Relevant Skills: In your application, emphasise your strong analytical and problem-solving skills, as well as your ability to manage change requests and support end-users. These are key aspects of the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial for a Business Systems Support Analyst.
How to prepare for a job interview at dnata Catering UK
✨Know Your Systems
Familiarise yourself with the specific systems mentioned in the job description, such as oWMS, CBASE, SAP, and Kronos. Being able to discuss your experience or knowledge of these systems will show that you're prepared and understand the role's requirements.
✨Demonstrate Analytical Skills
Prepare examples of how you've used analytical and problem-solving skills in previous roles. Be ready to discuss specific challenges you faced and how you overcame them, particularly in relation to business processes or IT systems.
✨Show Team Spirit
Since the role requires collaboration with senior analysts and other team members, be sure to highlight your teamwork experiences. Share stories that illustrate your ability to work well in a team-oriented environment and how you contribute to group success.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current systems and future projects. This not only shows your interest in the role but also demonstrates your proactive approach to understanding how you can contribute to their goals.
