At a Glance
- Tasks: Join our friendly team as a receptionist, supporting clients and their pets with excellent communication.
- Company: DNA Vetcare, an award-winning independent veterinary group dedicated to exceptional pet care.
- Benefits: Enjoy a supportive work environment with flexible hours and no out-of-hours duties.
- Other info: Calm and confident individuals thrive in our emotionally supportive environment.
- Why this job: Make a real difference in the lives of pets and their owners while working in a caring atmosphere.
- Qualifications: Previous reception experience and a love for animals are essential.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a receptionist with a positive can-do attitude, excellent communication skills, and a love for animals to join our very friendly Reception team at Knotts Yard Vets. Previous experience working in a busy reception environment, managing phone calls and cash handling is desirable. Experience in handling sensitive and confidential information, as well as using IT systems would also be advantageous.
There will be administration duties along with supporting our clients and their pets. This is an environment which is often emotionally stressful for clients and pets. The ability to remain calm, confident, and friendly under pressure is essential.
Working hours:
- Monday: 12.30-6.30pm
- Tuesday: 8am-2pm
- Wednesday: Off
- Thursday: 8am-1.30pm
- Friday: Off
- 1 in 4 Saturdays: 8-12pm
There is no OOH within the role.
About Us:
DNA Vetcare is a proudly independent group of multi award-winning surgeries, founded in 2006 by veterinary surgeons Alan van Heerden and Dane Walker. They have taken their years of experience working in numerous high-quality practices to provide exceptional vet care across London and Kent. Claire Baker joined Alan and Dane as a Director in 2019, originally arriving at the main London hospital in 2013 as a locum. Claire heads up the Group’s operations and vet team recruitment.
DNA Vetcare has a network of excellent veterinary surgeons who have been handpicked for their clinical skills, experience and ability to provide compassionate care for your four-legged (or three-legged, finned or feathered) friend. This network of excellence is the foundation on which we have built a strong reputation for providing the very best care to pets and owners alike. Alan and Dane are dedicated to providing excellent service to clients, respectful, caring and expert care for animals and a supportive encouraging workplace for their teams.
Veterinary Receptionist in Thetford employer: DNA Vetcare
At DNA Vetcare, we pride ourselves on being an exceptional employer that values the growth and well-being of our team members. Located in Chatham, Kent, our supportive and collaborative work culture fosters professional development and offers exciting long-term opportunities within a rapidly expanding independent veterinary group. Join us to make a meaningful impact while enjoying a competitive salary and the chance to work closely with senior leaders in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist in Thetford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DNA Vetcare. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your communication skills! As a veterinary receptionist, you'll need to be calm and friendly under pressure. Try role-playing common scenarios with a friend or family member to build your confidence and ensure you can handle those tricky situations with ease.
✨Tip Number 3
Show off your love for animals! During your interview, share any personal experiences you have with pets or volunteering at animal shelters. This will demonstrate your passion for animal care and how well you’ll fit into the team at Knotts Yard Vets.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and shows that you’re enthusiastic about the role.
We think you need these skills to ace Veterinary Receptionist in Thetford
Some tips for your application 🫡
Show Your Love for Animals:Make sure to highlight your passion for animals in your application. We want to see that you genuinely care about pets and their well-being, as this is a key part of the role at Knotts Yard Vets.
Communicate Clearly:Since excellent communication skills are essential, ensure your application is clear and concise. Use straightforward language and avoid jargon to make it easy for us to understand your experience and enthusiasm.
Share Relevant Experience:If you've worked in a busy reception environment before, let us know! Mention any experience with phone calls, cash handling, or managing sensitive information, as these skills will help you shine in our team.
Stay Calm Under Pressure:We know that working with pets and their owners can be stressful at times. Share examples of how you've remained calm and friendly in challenging situations, as this will show us you're a great fit for our supportive environment.
How to prepare for a job interview at DNA Vetcare
✨Show Your Love for Animals
Make sure to express your passion for animals during the interview. Share any personal experiences you have with pets or volunteering at animal shelters. This will show that you genuinely care about the role and the well-being of the animals.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively managed phone calls or dealt with clients in previous roles. Practise clear and friendly responses to common questions they might ask.
✨Stay Calm Under Pressure
Given the emotionally charged environment, think of scenarios where you successfully handled stressful situations. Be ready to discuss how you maintained your composure and provided support to clients and their pets during tough times.
✨Familiarise Yourself with IT Systems
Brush up on any relevant IT systems you’ve used before, especially those related to reception work. If you know what systems DNA Vetcare uses, mention your familiarity with them, or express your eagerness to learn quickly.
