At a Glance
- Tasks: Be the friendly face for clients and their pets, managing appointments and supporting the reception team.
- Company: Join the award-winning Old Registry Vets in Scunthorpe, known for exceptional pet care.
- Benefits: Full-time role with competitive pay, supportive team, and a chance to work with animals.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Make a real difference in the lives of pets and their owners every day.
- Qualifications: Experience in veterinary reception or customer service, strong communication skills, and a love for animals.
The predicted salary is between 25000 - 30000 £ per year.
Are you a passionate and experienced Veterinary Receptionist looking for an exciting opportunity in Scunthorpe? Look no further! Here at the award winning, thriving Old Registry Vets, we are currently looking for a dedicated individual to join our incredible team as our head veterinary receptionist.
As a Head Veterinary Receptionist, you'll be the first point of contact for our clients, greeting them with a smile and giving their pets a good old fuss! You'll assist them with scheduling appointments, answering inquiries and providing general support. You will also manage the reception team day to day.
Your day at Streatham Hill could include:
- Welcoming clients and their pets upon arrival
- Booking appointments and arrivals on the system
- Helping to promote our Healthcare Plan so that pets are receiving premium discounted preventative treatment
- Booking in follow up appointments for the pet once they have left their initial consultation
- Helping the Vet and Nurse team with queries
- Being responsible for paperwork being scanned onto pets digital records
- Liaison with clients regarding queries for appointment booking and medication collection
- Ordering food and medication
- Taking payment immediately after treatment of the pet
- 0% finance application processing for those clients wanting to spread the cost of payment for larger operations
- Managing an extremely busy reception desk with efficiency and professionalism
This is a Full-Time position, working 40 hours per week, with a mix of shift patterns between 7:30am-8pm, and 1:4 weekends. You will also be required to work a share of bank holidays per year.
About You
Ideally you will have:
- Previous Experience working as a Veterinary Receptionist or in a similar customer-facing role within the Veterinary industry
- Exceptional communication and interpersonal skills
- Strong organisational abilities and be able to multitask in a fast-paced environment
- A genuine love for animals and a commitment to delivering outstanding client service
- Be proficient in computer systems and software
Interested? Get in touch today!
Head Receptionist in Scunthorpe employer: DNA Vetcare
At DNA Vetcare, we pride ourselves on being an exceptional employer that values the growth and well-being of our team members. Located in Chatham, Kent, our supportive and collaborative work culture fosters professional development and offers exciting long-term opportunities within a rapidly expanding independent veterinary group. Join us to make a meaningful impact while enjoying a competitive salary and the chance to work closely with senior leaders in a dynamic environment.
