At a Glance
- Tasks: Welcome clients and their pets, book appointments, and manage a busy reception desk.
- Company: Join the award-winning DNA Vetcare team in a supportive and caring environment.
- Benefits: Full-time hours, competitive pay, and a chance to work with amazing animals.
- Other info: Opportunity for career growth in a friendly, independent veterinary practice.
- Why this job: Make a real difference in pet care while enjoying a fun, dynamic workplace.
- Qualifications: Experience as a Veterinary Receptionist and a genuine love for animals.
The predicted salary is between 18900 - 23100 £ per year.
A fantastic opportunity has arisen for a Veterinary Receptionist to join our team at Pinebank Vets in Maidstone. We are a lovely little practice, growing day by day with all your usual basic equipment. We have a great vet, nurse, and support team, and the caseload is really growing.
Your day at Pinebank Vets could include:
- Welcoming clients and their pets upon arrival
- Booking appointments and arrivals
- Helping to promote our Healthcare Plan so that pets are receiving premium discounted preventative treatment
- Booking in follow-up appointments for the pet once they have left their initial consultation
- Assisting the Vet and Nurse team with queries
- Being responsible for paperwork being scanned onto pets' digital records
- Liaising with clients regarding queries for appointment booking and medication collection
- Ordering food and medication
- Taking payment following treatment
- Managing an extremely busy reception desk with efficiency and professionalism
Ideally, you will have:
- Previous experience working as a Veterinary Receptionist
- Exceptional communication and interpersonal skills
- Strong organisational abilities and be able to multitask in a fast-paced environment
- A genuine love for animals and a commitment to delivering outstanding client service
- Proficiency in computer systems and software, having experience using RxWorks is a MASSIVE plus!
- A love for cuddling pets - pets are everything to our amazing teams
This is a full-time position, working 30-35 hours per week with a share of 1:3 Saturday mornings. This role will be a dual role between supporting the vet and nurse teams with patient care, and then time on Reception. You will be required to maintain a clean and hygienic environment at all times, assist with animal handling, answer the phone, book appointments, take payments, and deal with client queries alongside other duties. You must have a professional and kind phone manner and be capable of working both on your own and within a team.
Interested? Apply now!
Veterinary Receptionist in Maidstone employer: DNA Vetcare
At DNA Vetcare, we pride ourselves on being an exceptional employer that values the growth and well-being of our Veterinary Surgeons. Located in the beautiful Kent area, we offer a supportive work culture with a standard 4-day working week, enhanced CPD packages, and opportunities for clinical progression tailored to your ambitions. With a dedicated management team and a diverse caseload, you will have the resources and support needed to provide the highest standards of care while enjoying a fulfilling career in veterinary medicine.
