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- Tasks: Be the friendly face for clients and their pets, managing appointments and inquiries.
- Company: Join Advanced Vet Care London, a newly opened veterinary referral site.
- Benefits: Enjoy a part-time role with no weekends and a supportive team environment.
- Other info: Flexible hours on Tuesdays and Thursdays with opportunities for growth.
- Why this job: Make a difference in pets' lives while working in a warm, welcoming atmosphere.
- Qualifications: Experience in a customer-facing role, love for animals, and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
Are you a passionate and experienced Veterinary Receptionist looking for an exciting part-time opportunity in a newly opened veterinary referral site in London? Look no further! Here at our specialist referral site, Advanced Vet Care London are currently looking for a dedicated individual to join our incredible team as a Veterinary Receptionist. Our practice is renowned for delivering exceptional care and service to our clients' lovely pets. We pride ourselves on our commitment to providing the very best veterinary care while creating a warm and welcoming environment for our teams, our patients and their owners.
As a Veterinary Receptionist, you'll be the first point of contact for our clients, greeting them with a smile and giving their pets a good old fuss! You'll assist them with scheduling appointments, answering inquiries and providing general support. Your day at Advanced Vet Care could include:
- Welcoming clients and their pets upon arrival
- Booking appointments and arrivals on the RX Works diary
- Helping to promote our Healthcare Plan so that pets are receiving premium discounted preventative treatment
- Booking in follow-up appointments for the pet once they have left their initial consultation
- Helping the Vet and Nurse team with queries
- Being responsible for paperwork being scanned onto pets' digital records
- Liaison with clients regarding queries for appointment booking and medication collection
- Ordering food and medication
- Taking payment immediately after treatment of the pet
- 0% finance application processing for those clients wanting to spread the cost of payment for larger operations
- Managing an extremely busy reception desk with efficiency and professionalism
Our rota is as follows; Tuesdays and Thursdays only:
- Week 1: 8:00-4:30
- Week 2: 11:00-7:30
There are no OOH and no weekends involved within the role.
About You
Ideally you will have:
- Previous experience working as a Veterinary Receptionist or in a similar customer-facing role within the Veterinary industry
- Exceptional communication and interpersonal skills
- Strong organisational abilities and be able to multitask in a fast-paced environment
- A genuine love for animals and a commitment to delivering outstanding client service
- Be proficient in computer systems and software, having experience using RxWorks is a MASSIVE plus!
Interested? Get in touch today!
About Us
DNA Vetcare is a proudly independent group of multi award-winning surgeries, founded in 2006 by veterinary surgeons Alan van Heerden and Dane Walker. They have taken their years of experience working in numerous high-quality practices to provide exceptional vet care across London and Kent. Claire Baker joined Alan and Dane as a Director in 2019, originally arriving at the main London hospital in 2013 as a locum. Claire heads up the Group’s operations and vet team recruitment.
DNA Vetcare has a network of excellent veterinary surgeons who have been handpicked for their clinical skills, experience and ability to provide compassionate care for your four-legged (or three-legged, finned or feathered) friend. This network of excellence is the foundation on which we have built a strong reputation for providing the very best care to pets and owners alike. Alan and Dane are dedicated to providing excellent service to clients, respectful, caring and expert care for animals and a supportive encouraging workplace for their teams.
Part-Time Veterinary Receptionist in London employer: DNA Vetcare
Contact Detail:
DNA Vetcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Veterinary Receptionist in London
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Advanced Vet Care London. Familiarise yourself with their services and values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Veterinary Receptionist, you'll be the friendly face clients see first. Think about how you can showcase your exceptional communication and interpersonal skills during the interview. Maybe even role-play some common scenarios with a friend!
✨Tip Number 3
Show your love for animals! Be ready to share stories about your experiences with pets, whether it's your own or from previous jobs. This will highlight your genuine passion for animal care and client service, which is key for this role.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our incredible team. Head over to our careers page and submit your application directly. It shows initiative and helps us keep track of your application more efficiently!
We think you need these skills to ace Part-Time Veterinary Receptionist in London
Some tips for your application 🫡
Show Your Passion for Animals: When writing your application, let your love for animals shine through! Share any relevant experiences that highlight your commitment to providing outstanding care and service to pets and their owners.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Veterinary Receptionist role. Highlight your previous experience in customer-facing roles and any specific skills that match what we're looking for, like using RxWorks.
Be Professional Yet Friendly: Remember, as a Veterinary Receptionist, you'll be the first point of contact for our clients. Use a warm and welcoming tone in your application to reflect the friendly atmosphere we pride ourselves on at Advanced Vet Care London.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on this exciting opportunity to join our incredible team!
How to prepare for a job interview at DNA Vetcare
✨Know Your Stuff
Before the interview, brush up on your knowledge of veterinary practices and customer service. Familiarise yourself with common questions about pet care and the services offered at Advanced Vet Care London. This will show your passion for the role and help you connect with the interviewers.
✨Show Your Love for Animals
During the interview, let your genuine love for animals shine through. Share personal stories or experiences that highlight your commitment to animal welfare. This will resonate well with the team, as they value compassion and care for pets just as much as you do.
✨Demonstrate Your Organisational Skills
Since the role involves multitasking in a busy environment, be prepared to discuss how you manage your time and stay organised. You could mention specific tools or methods you use to keep track of appointments and client queries, which will showcase your ability to handle the reception desk efficiently.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the practice and its culture. Inquire about the team dynamics or how they support their staff. This shows your interest in being part of their community and helps you gauge if it’s the right fit for you.