At a Glance
- Tasks: Welcome clients and their pets, manage appointments, and provide outstanding customer service.
- Company: Join a fun, supportive team at Briar House Vets in beautiful Broadstairs.
- Benefits: Flexible hours, pet cuddles, and a warm work environment.
- Other info: Dynamic role with opportunities for growth in a multi-award-winning veterinary group.
- Why this job: Make a difference in pets' lives while enjoying a vibrant beachside location.
- Qualifications: Experience as a Veterinary Receptionist and a genuine love for animals.
The predicted salary is between 24000 - 28000 £ per year.
Are you a passionate and experienced Veterinary Receptionist looking for an exciting opportunity in beautiful Broadstairs? Located by the beach with a fab, fun, and supportive team in a fast-paced and busy environment and pet cuddles - What more could you want? Look no further! Here at Briar House Vets, we are looking for a dedicated individual to join our incredible team as a Veterinary Receptionist.
We pride ourselves on our commitment to providing the very best veterinary care while creating a warm and welcoming environment to our teams, our patients, and their owners.
As a Veterinary Receptionist, you'll be the first point of contact for our clients, you'll be the friendly face and the first person our clients see when they walk through our doors, greeting clients with a smile and giving their pets a good old fuss!
Your day at Briar House Vets could include:
- Welcoming clients and their pets upon arrival
- Booking appointments and arrivals
- Helping to promote our Healthcare Plan so that pets are receiving premium discounted preventative treatment
- Booking in follow-up appointments for the pet once they have left their initial consultation
- Helping the Vet and Nurse team with queries
- Being responsible for paperwork being scanned onto pets' digital records
- Liaison with clients regarding queries for appointment booking and medication collection
- Ordering food and medication
- Taking payment following treatment
- Managing an extremely busy reception desk with efficiency and professionalism
Ideally you will have:
- Previous experience working as a Veterinary Receptionist
- Exceptional communication and interpersonal skills
- Strong organisational abilities and be able to multitask in a fast-paced environment
- A genuine love for animals and a commitment to delivering outstanding client service
- Be proficient in computer systems and software, having experience using RxWorks is a MASSIVE plus!
- Must enjoy cuddling pets - pets are everything to our amazing teams
We can be flexible on hours - Offering evenings and weekends on rota or weekends only - rota can be discussed.
Does the role sound perfect for you? Apply today!
About Us
DNA Vetcare is a proudly independent group of multi award-winning surgeries, founded in 2006 by veterinary surgeons Alan van Heerden and Dane Walker. DNA Vetcare has a network of excellent veterinary surgeons who have been handpicked for their clinical skills, experience and ability to provide compassionate care for your four-legged (or three-legged, finned or feathered) friend. This network of excellence is the foundation on which we have built a strong reputation for providing the very best care to pets and owners alike.
Alan and Dane are dedicated to providing excellent service to clients, respectful, caring and expert care for animals and a supportive encouraging workplace for their teams.
Veterinary Receptionist in Broadstairs employer: DNA Vetcare
At Briar House Vets, we offer a vibrant and supportive work environment in the picturesque setting of Broadstairs, where our passionate team is dedicated to providing exceptional veterinary care. As a Veterinary Receptionist, you'll enjoy flexible working hours, opportunities for professional growth, and the joy of interacting with both clients and their beloved pets, all while being part of a fun and caring team that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist in Broadstairs
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Briar House Vets and their values. Mentioning specific things you admire about their approach to veterinary care can really help you stand out.
✨Tip Number 2
Practice your people skills! As a Veterinary Receptionist, you'll be the friendly face clients see first. Role-play with a friend or family member to nail down how you'd greet clients and handle their queries with a smile.
✨Tip Number 3
Show your love for animals! Bring up any relevant experiences you have with pets, whether it's volunteering at an animal shelter or just being a pet parent yourself. It’ll show that you genuinely care about the furry friends you'll be helping.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our fab team. Plus, applying directly shows your enthusiasm and commitment to becoming part of the Briar House Vets family.
We think you need these skills to ace Veterinary Receptionist in Broadstairs
Some tips for your application 🫡
Show Your Passion for Pets:When writing your application, let your love for animals shine through! Share any experiences you've had with pets, whether it's at work or home. We want to see that you genuinely care about our furry friends.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Veterinary Receptionist role. Highlight your relevant experience, especially if you've worked with RxWorks or in a busy reception environment. We appreciate when applicants take the time to match their skills to our needs!
Be Friendly and Professional:Remember, as a Veterinary Receptionist, you'll be the first point of contact for our clients. Use a warm and friendly tone in your application to reflect the welcoming atmosphere we pride ourselves on. Show us that you can balance professionalism with a personal touch!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at DNA Vetcare
✨Know Your Stuff
Before the interview, brush up on your knowledge of veterinary practices and client care. Familiarise yourself with common questions clients might have and be ready to discuss how you would handle them. This shows your passion for the role and your commitment to providing excellent service.
✨Show Off Your People Skills
As a Veterinary Receptionist, you'll be the friendly face that clients see first. Practice your communication skills by engaging in mock conversations with friends or family. Highlight your ability to stay calm and professional in a busy environment, as this will be crucial in your role.
✨Demonstrate Your Love for Animals
Make sure to express your genuine love for animals during the interview. Share any relevant experiences you've had with pets, whether it's through previous jobs or personal anecdotes. This will resonate well with the team at Briar House Vets, who value compassion and care.
✨Be Ready to Multitask
In a fast-paced environment like Briar House Vets, multitasking is key. Prepare examples of how you've successfully managed multiple tasks in previous roles. Discuss your organisational skills and how you prioritise tasks to ensure everything runs smoothly at the reception desk.
