Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Answer calls, book appointments, and provide excellent client service in a veterinary setting.
- Company: Join the award-winning DNA Vetcare, known for exceptional pet care and a supportive team.
- Benefits: Full-time hours with a 4-day work week and a share of weekend shifts.
- Why this job: Be part of a compassionate team making a difference in pets' lives every day.
- Qualifications: Strong communication skills and a passion for animal care.
- Other info: Enjoy a friendly work environment with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Are you looking for a new role in Scunthorpe area? Our fantastic Old Registry Vets in Scunthorpe are seeking a Veterinary Receptionist to join their elite and independent practice. The position suits a Receptionist who takes pride in delivering the ultimate client experience with a network of excellent Vets, Nurses, and Support teams to hand. This is a Full-Time position, working 4 x 10 hour days (40 hour week) with a share of 1:5 weekend rota.
Your Average Day Could Include
- Answering the phone and booking appointments in a friendly, efficient and caring manner
- Helping direct clients to the clinic
- Answering emails and enquiries
- Ensuring Facebook messages are responded to
- Scanning documents to patients files
- Taking payment at time of treatment
- Advising clients of our Healthcare plan
- Processing / logging Insurance Claims
- Handling and restraining patients
About Us
DNA Vetcare is a proudly independent group of multi award-winning surgeries, founded in 2006 by veterinary surgeons Alan van Heerden and Dane Walker. Dane and Alan have taken their years of experience working in numerous high quality practices, to provide exceptional vet care across London and Kent. Claire Baker joined Alan and Dane as a Director in 2019, originally arriving at the main London hospital in 2013 as a locum. Claire heads up the Groups operations and vet team recruitment.
DNA Vetcare has a network of excellent veterinary surgeons who have been handpicked for their clinical skills, experience and ability to provide compassionate care for your four-legged (or three-legged, finned or feathered) friend. This network of excellence is the foundation on which we have built a strong reputation for providing the very best care to pets and owners alike.
Alan and Dane are dedicated to providing excellent service to clients, respectful, caring and expert care for animals and a supportive encouraging workplace for their teams.
#J-18808-Ljbffr
Veterinary Receptionist employer: DNA Vetcare Ltd
Contact Detail:
DNA Vetcare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on DNA Vetcare. Familiarise yourself with their values and services. This will help you connect with the team and show that you're genuinely interested in being part of their network of excellence.
✨Tip Number 2
Practice makes perfect! Role-play common scenarios you might face as a Veterinary Receptionist, like handling client queries or booking appointments. This will boost your confidence and help you demonstrate your skills during the interview.
✨Tip Number 3
Show off your people skills! During the interview, highlight your experience in delivering excellent customer service. Share specific examples of how you've gone above and beyond for clients in the past – this is key for creating that ultimate client experience they’re after.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your enthusiasm for the role.
We think you need these skills to ace Veterinary Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for animal care and client service. A friendly tone can go a long way in making your application stand out.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that matches the role of a Veterinary Receptionist. Focus on your customer service skills and any previous roles where you've interacted with clients or handled administrative tasks. We love seeing how your background fits with our values!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for easy reading and make sure to include all the key information we need to know about you. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at DNA Vetcare!
How to prepare for a job interview at DNA Vetcare Ltd
✨Know Your Stuff
Familiarise yourself with the role of a Veterinary Receptionist. Understand the daily tasks, like booking appointments and handling client queries. This will show that you're genuinely interested in the position and ready to hit the ground running.
✨Show Your People Skills
Since this role is all about delivering an excellent client experience, be prepared to discuss your previous customer service experiences. Share specific examples where you’ve gone above and beyond to help someone, as this will highlight your caring nature.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like dealing with an upset client or managing multiple phone calls. Think through how you would handle these scenarios calmly and efficiently, showcasing your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the practice and its values. This shows that you’re not just interested in the job, but also in being part of their team and contributing to their mission of providing exceptional care.
