Digital Account Director #79309

Digital Account Director | Integrated Digital Agency | London / Hybrid

Are you a Digital Account Director looking for an exciting new opportunity?
DNA Recruit are partnering with a Leading Digital Agency that combines strategic insight, technical expertise and creative excellence to craft award-winning digital experiences for some of the UK’s best-known brands. With a strong culture of collaboration and innovation, they deliver websites, campaigns and digital strategies that make a measurable difference.
About the Role
As a Digital Account Director, you’ll lead key client relationships across a diverse portfolio — from major national brands in care and hospitality to exciting B2B and lifestyle clients. You’ll play a pivotal role in shaping long-term digital strategies, delivering complex website builds, and managing multi-channel performance marketing campaigns.
You’ll work closely with cross-functional teams — Strategy, Creative, UX, Development, and Paid Media — to ensure exceptional delivery and client satisfaction. This is a fantastic opportunity to take ownership of major accounts, build senior client relationships, and drive growth within a forward-thinking digital environment.

Key Responsibilities

• Build and nurture relationships with senior client stakeholders, including CMOs, CTOs and Marketing Directors
• Lead the delivery of high-impact digital campaigns and website projects
• Oversee substantial media budgets (approx. £2m)
• Manage project timelines, budgets and team alignment to ensure excellence at every stage
• Identify growth opportunities and lead cross-sell and up-sell initiatives
• Contribute to new business pitches and strategic planning
• Drive client satisfaction and long-term partnerships

Skills & Experience Required

• Proven experience as a Digital Account Director within an agency environment
• Strong background in website design & build projects and digital strategy
• Exceptional client relationship and stakeholder management skills
• Ability to lead cross-disciplinary teams with clarity and confidence
• Excellent organisational and communication skills
• Analytical mindset with a good grasp of budgets, KPIs and ROI
• Creative and strategic thinker with a passion for digital innovation

Desirable

• Experience managing large-scale web builds on digital experience platforms (e.g. Kentico)
• Hands-on experience leading paid media campaigns (search and social)
• A collaborative, energetic and genuinely positive approach

Salary: £65,000 – £75,000 per annum
Location: London / Hybrid
Job Reference: AW 79309

All applications are viewed and evaluated according to the role requirements. At DNA we aim to contact shortlisted candidates within 2 weeks. As we often receive a high volume of applications, we are unable to reply to everyone. If you have not heard back from us within 2 weeks, please consider your application unsuccessful – best regards the DNA team.
DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds.
Although we try to respond to all applications, unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful.

DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds.
Although we try to respond to all applications, unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful.
DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds.
Although we try to respond to all applications, unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful.

• We offer up to £250 in vouchers for any referrals who pass their probationary period, so if you know anyone who might be interested please forward the link to the job advert to them.
• Be the first to know about our latest roles by following us on LinkedIn, Twitter and Facebook.

DNA Recruit deliver dynamic recruitment, search and talent solutions and provide insight, knowledge, and credible introductions necessary for client-side and agency roles. Areas we specialise in New Business, Account and Project Management, Strategy and Planning, Events, Experiential, Creative and User Experience Design, Technology, Product, Marketing and Data roles in permanent, contract and freelance recruitment, search and selection, talent advisory and consulting across the UK and globally.