At a Glance
- Tasks: Support our sales team with technical expertise and enhance customer experiences.
- Company: Join a fast-growing fintech that's disrupting the payment solutions market.
- Benefits: Enjoy 25 days holiday, private medical, and access to self-learning platforms.
- Other info: Great career development opportunities and a commitment to diversity and inclusion.
- Why this job: Be part of a collaborative team and make a real impact in the corporate sector.
- Qualifications: A passion for learning, problem-solving skills, and a love for technology.
The predicted salary is between 30000 - 40000 £ per year.
The opportunity
We’re looking for a Client Solutions Specialist with a commitment and drive to learn, to support the growth in the corporate sector, for our full suite of payment solutions and products. DNA Payments have disrupted the market and are growing rapidly thanks to our great people, products, and service. We need the very best technically minded individual to support our sales team as they drive and win more business for us, supporting our Corporate Sales and Partnerships teams. If you like solving problems and are looking for a challenging opportunity to deliver a great product and customer experience, we could be a great fit!
What you’ll be doing
- Assisting our Corporate Sales team in all technical matters before and during the sales process.
- Providing consultancy and support to external parties, integrating to our solutions - utilising a project methodology (managed within JIRA and Confluence).
- Creating and maintaining technical documentation on all solutions and processes.
- Configuring and assisting with corporate merchant and partner solution deployment (primarily remotely, however, may be required for adhoc on-site responsibilities).
- Managing medium-to-large scale rollouts of our terminal and ecommerce solutions.
- Managing technical updates and enhancements with our corporate merchant/partner estate.
- Piloting newly delivered products with live merchants and partners, ensuring a positive experience through the delivery process.
- Acting as a technical escalation point for various other areas of the business.
What you’ll need to succeed
- You’ll love learning – you’re the person who is always picking up new things, and finding new challenges in your day to day.
- You’ll be competitive and determined – we’re all working together to achieve success, but you will want to learn and understand the most.
- You’ll be a problem solver – you are methodical and love finding creative ways to fix things.
- You’ll love technology – you might be an early adopter of new gadgets, or someone who loves to tinker and create, or just someone who appreciates innovation.
What’s in it for you?
You’ll work with a collaborative team and join a fast growth fintech where you’ll get the chance to learn and develop, and if that’s not enough, you also receive the following benefits:
- 25 days holiday per year
- Private Medical
- Life Assurance
- Ride to work
- Access to self-learning platform
- Bookboon
- Income Protection
- Workplace Pension
- Employee Assistance Programme
Educate, Discover and Inspire
At DNA Payments, we put our values into action through real initiatives. From our dedicated in-house Sales and Operations training programmes that support career development, to DNA Day where we come together to celebrate our people and culture, we’re committed to investing in our teams. We’re also proud to support wider community initiatives, such as attending Hull Pride, reflecting our dedication to equality, inclusion, and celebrating diversity.
Client Solutions Specialist in Hull employer: DNA Payments
At DNA Payments, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Client Solutions Specialist, you'll benefit from extensive learning opportunities, a supportive team environment, and a comprehensive benefits package including private medical care and generous holiday allowance. Our commitment to employee growth and community initiatives, such as Hull Pride, reflects our dedication to creating a diverse and inclusive workplace where you can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Client Solutions Specialist in Hull
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Getting to know the team can give you insider info and show your genuine interest in the company.
✨Tip Number 2
Prepare for the interview by understanding their products inside out. Dive into their payment solutions and think about how you can contribute to their growth. This will help you stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 3
Show off your problem-solving skills during the interview. Share specific examples of challenges you've faced and how you tackled them. This will demonstrate that you’re the kind of person who thrives in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team at DNA Payments.
We think you need these skills to ace Client Solutions Specialist in Hull
Some tips for your application 🫡
Show Your Passion for Learning:We want to see your enthusiasm for learning new things! In your application, highlight any experiences where you've picked up new skills or tackled challenges. This will show us that you're the kind of person who thrives in a fast-paced environment like ours.
Be a Problem Solver:Make sure to include examples of how you've approached and solved problems in the past. We love candidates who can think creatively and methodically, so share those stories that demonstrate your problem-solving skills!
Highlight Your Technical Savvy:Since we're all about tech here at DNA Payments, don’t shy away from showcasing your love for technology. Whether it's gadgets you adore or projects you've worked on, let us know how you engage with tech in your daily life.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at DNA Payments
✨Know Your Tech
As a Client Solutions Specialist, you'll need to be comfortable with technology. Brush up on the payment solutions and products offered by the company. Familiarise yourself with JIRA and Confluence, as these tools are crucial for managing projects and documentation.
✨Show Your Problem-Solving Skills
During the interview, be ready to discuss specific examples of how you've tackled challenges in the past. Think about times when you had to find creative solutions or troubleshoot technical issues. This will demonstrate your methodical approach and love for problem-solving.
✨Demonstrate Your Learning Mindset
The company values individuals who are eager to learn. Share instances where you've picked up new skills or adapted to changes quickly. Highlight your passion for technology and how you stay updated with industry trends, showing that you're always ready to grow.
✨Be Collaborative
Since you'll be working closely with the Corporate Sales team, emphasise your ability to work well in a team. Discuss experiences where you've collaborated effectively with others to achieve a common goal. This will show that you understand the importance of teamwork in driving success.
