At a Glance
- Tasks: Support our sales team with technical expertise and enhance customer experiences.
- Company: Join DNA Payments, a top fintech innovator reshaping the payments landscape.
- Benefits: Enjoy 25 days holiday, private medical, and access to self-learning platforms.
- Other info: Collaborative culture with excellent career development opportunities.
- Why this job: Be part of a fast-growing team and make a real impact in fintech.
- Qualifications: Passion for technology, problem-solving skills, and a drive to learn.
The predicted salary is between 36000 - 60000 £ per year.
About usSince launching in 2018, DNA Payments has become one of the UK’s largest independent, fully integrated omnichannel payments providers. We enable businesses of all sizes to seamlessly accept payments, from cutting-edge POS systems to powerful payment gateway, ecommerce and in-app solutions.Recognised by Beauhurst as one of the UK’s top 50 fintech innovators, we’re reshaping the payments landscape with technology that makes transactions simpler, faster, and more secure. Backed by 100 million in Private Equity funding from Alchemy, we process 1.2+ billion in payments every month for over 60,000 merchants across the UK and Europe.With a growing team of 375 specialists operating from our London HQ and regional offices in Hull, Nottingham, and Kazakhstan, we’re scaling rapidly. Join us on our journey to redefine the future of payments.The opportunityWe’re looking for a Client Solutions Specialist with a commitment & drive to learn, to support the growth in the corporate sector, for our full suite of payment solutions and products. DNA Payments have disrupted the market and are growing rapidly thanks to our great people, products, and service. We need the very best technically minded individual to support our sales team as they drive and win more business for us, supporting our Corporate Sales & Partnerships teams. If you like solving problems and are looking for a challenging opportunity to deliver a great product and customer experience, we could be a great fit!What you’ll be doingAssisting our Corporate Sales team in all technical matters before and during the sales process.Providing consultancy and support to external parties, integrating to our solutions - utilising a project methodology (managed within JIRA & Confluence)Creating & Maintaining technical documentation on all solutions and processesConfiguring and assisting with corporate merchant & partner solution deployment (rimarily remotely, however, may be required for adhoc on-site responsibilities).Managing medium-to-large scale rollouts of our terminal & ecommerce solutionsManaging technical updates & enhancements with our corporate merchant/partner estate.Piloting newly delivered products with live merchants & partners, ensuring a positive experience through the delivery process.Acting as a technical escalation point for various other areas of the business.What you’ll need to succeedYou’ll love learning – you’re the person who is always picking up new things, and finding new challenges in your day to dayYou’ll be competitive and determined – we’re all working together to achieve success, but you will want to learn and understand the mostYou’ll be a problem solver – you are methodical and love finding creative ways to fix thingsYou’ll love technology – you might be an early adopter of new gadgets, or someone who loves to tinker and create, or just someone who appreciates innovation.What’s in it for you?You’ll work with a collaborative team and join a fast growth fintech where you’ll get the chance to learn and develop, and if that’s not enough, you also receive the following benefits.25 days holiday per yearPrivate MedicalLife AssuranceRide to workAccess to self-learning platformIncome ProtectionWorkplace PensionEmployee Assistance ProgrammeEducate, Discover & InspireAt DNA Payments, we put our values into action through real initiatives. From our dedicated in-house Sales and Operations training programmes that support career development, to DNA Day where we come together to celebrate our people and culture, we’re committed to investing in our teams. We’re also proud to support wider community initiatives, such as attending Hull Pride, reflecting our dedication to equality, inclusion, and celebrating diversity.
Client Solution Specialist employer: DNA Payments
At DNA Payments, we pride ourselves on being a leading fintech employer that fosters a collaborative and inclusive work culture. As a Business Development Manager in Northampton, you'll enjoy competitive benefits including a generous commission structure, private medical insurance, and opportunities for personal growth through our self-learning platform. Join us to be part of a dynamic team dedicated to reshaping the future of payments while enjoying a supportive environment that values diversity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Client Solution Specialist
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like DNA Payments. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Client Solution Specialist
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to DNA Payments.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on DNA Payments's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at DNA Payments
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with DNA Payments.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at DNA Payments will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former DNA Payments employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
