DNA Payments Ltd is seeking a Retentions Executive to protect revenue by engaging customers considering cancellation, understanding concerns and offering tailored retention options. Hybrid working arrangement and 37.5 hours per week.
You will manage inbound and outbound retention activity, maintain records in Salesforce, and collaborate with customer service, sales and other teams to deliver a seamless customer experience and reduce churn.
#J-18808-Ljbffr
Churn-Prevention Specialist (Hybrid) employer: DNA Payments Ltd
DNA Payments Ltd is an exceptional employer, offering a dynamic work culture that prioritises employee growth through its structured Sales Academy. With remote working options and a clear advancement path to a Business Development Consultant role, employees benefit from comprehensive training, generous benefits, and a supportive environment that fosters professional development.
