Localisation Head of Operations - (4 Month FTC)

Who We Are

We love the film industry. We love the ability of film to take your imagination away from daily life, to excite, to provoke, to engage and to entertain and we are excited to be playing our part in bringing the magic of cinema into people's lives. We are a vibrant, engaged, talent-driven agency where our staff feel empowered, where ideas are encouraged and where outstanding work is rewarded. We nurture bright, passionate people who are innovative and creative in their thinking and ambitious and brave in everything they do. DMS is a place where our clients feel looked after, where they trust our ability to deliver and come up with new ways of engaging them and helping them engage their audiences. We strive to be a key agency partner to our clients, delivering consistency of work and quality of service. Founded in 2002, our headquarters are in London with offices also in Los Angeles, Sydney and Toronto. We are part of the AKA Group of agencies.

The Role:

This role will have an overview of the work being produced on a day to day basis, ensuring we are working smartly by maximising capacity and skillsets, and working closely with Client Services and Operations to deliver for our global clients. Your role and responsibilities will vary according to the needs of the business, but will include:

• General: Own the day-to-day production delivery of localisation work, ensuring smooth workflows, timely delivery and a high level of quality is maintained across all of our departments and work. Manage all the resource across the Localisation Operations teams across all shifts and geographies. Regular communication between the Client Services and Localisation teams to understand and manage priorities, delivery deadlines and team capacity. Ensure DMS internal production workflows and policies are kept up to date, and staff adhere to them, including security procedures. Oversee recruitment, training and onboarding of new staff. Lead on new business production workflows to ensure we successfully onboard new client/territory. Optimise hardware/software used in production, working with the Head of IT and Director of Operations.
• Efficiencies: Manage resource and capacity to ensure Localisation Operations are run efficiently and effectively. Ensure team leads are training and cross training teams to enable us to deliver, with training carried out to a high standard. Identify, evaluate and implement opportunities for new procedures, workflows, technology and training.
• Management/Reporting: Line management of the team leaders across Localisation Operations. Report to Director of Operations/Managing Director. Resource and Capacity Reporting, including budget responsibility.

We create an ‘ideal’ candidate profile for every role to help with career expectations and progression. Expert understanding of the technical aspects of running Post Production operations. Prior experience of managing teams and departments on multiple shifts across multiple geographies. A film buff with an active interest in the industry and its future trends. More than 5 years' industry related experience. Experience working with online and broadcast video formats. Excellent organisational skills, a problem solver and strong attention to detail. Good communication, both verbal and written. Ability to build and maintain professional working relationships with multiple stakeholders. Willingness to go the extra mile.