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- Tasks: Be the friendly face of our office, handling inquiries and supporting daily operations.
- Company: Join a vibrant team at Broadland Business Park in Norwich, focused on great customer service.
- Benefits: Enjoy free food, private medical insurance, generous holidays, and wellbeing incentives.
- Why this job: This role offers a chance to grow in a supportive environment while making a real impact.
- Qualifications: Experience in admin or customer service is a plus; strong IT skills are essential.
- Other info: Work in a modern office just 15 mins from Norwich train station with free parking.
The predicted salary is between 24000 - 36000 £ per year.
Are you a confident and customer-focused business administrator, who’s passionate about great customer service and enjoys being the first point of contact?
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Full Onsite (Occasional work from home if essential).
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37.5 hours per week.
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As an Administration Assistant/Receptionist in our clients offices – Broadland Business Park, you’re be the first point of contact for all visitors to the office in Norwich.
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This role is ideal for someone with experience in managing office operations and reception duties, and will play a crucial role in the smooth running of our clients office.
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Responsibility to organise and supervise all administrative activities that underpin the smooth and efficient running of the office, including supporting the Communications Manager with marketing activities for the business.
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You will also oversee all elements of H&S for the office, ensuring all health and safety checks, maintenance, legislation, policies and procedures are observed and adhered to, and provide general facility management.
As an Administration Assistant/Receptionist, you will:
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Handle enquiries and general queries
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Put your strong IT and keyboard skills to work
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Maintain databases and staff meeting diaries
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Have experience within an administrative or customer facing environment would be a real advantage
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Assist the office in general tasks, including but not limited to document filing, creating new projects, Organisations and Contacts on CRM systems
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Build and maintain positive and efficient working relations with colleagues providing assistance with work related requests and queries generated from other offices as and when necessary
Our client wants you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind.
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Be an experienced user of MS Office 365 suite
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Previous office experience with the ability to multitask and work to deadlines
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Some ‘health and safety’ and or ‘marketing’ knowledge would be useful, but not essential, * Health Safety
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Marketing
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Receptionist Duties
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15 mins bus journey from Norwich train station
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Free daily parking
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Beautiful, modern, contemporary office environment.
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Close to amenities
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Free Food/Coffee/Tea etc..
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Company get togethers
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Wellbeing incentives
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Private medical insurance after probation period
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Generous Holiday Allowance, plus public holidays and birthday day
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Life assurance 3 x annual salary after probation
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Pension – with employer contribution
Administrator / Receptionist employer: DMR Personnel Ltd
Contact Detail:
DMR Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator / Receptionist
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. Think of specific examples where you went above and beyond for a customer or resolved a challenging situation. This will demonstrate your passion for great customer service.
✨Tip Number 2
Familiarize yourself with the office environment and the specific duties of an Administrator/Receptionist. Research common administrative tasks and health and safety regulations to show that you're proactive and ready to hit the ground running.
✨Tip Number 3
Highlight your experience with MS Office 365 during the interview. Be prepared to discuss how you've used these tools in previous roles, as this is crucial for managing databases and staff meeting diaries effectively.
✨Tip Number 4
Demonstrate your ability to multitask and work under pressure. Share examples from past experiences where you successfully managed multiple responsibilities at once, as this role requires juggling various administrative tasks efficiently.
We think you need these skills to ace Administrator / Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administration and customer service. Emphasize any relevant skills, such as your proficiency with MS Office 365 and your ability to multitask.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your experience in managing office operations. Mention specific examples of how you've successfully handled enquiries or improved office efficiency.
Highlight Relevant Experience: In your application, focus on your previous roles that involved reception duties or administrative tasks. Discuss any experience you have with health and safety protocols or marketing activities, even if it's minimal.
Show Enthusiasm: Convey your excitement about the role and the company culture in your application. Let them know why you would love to work in their modern office environment and how you can contribute to a positive workplace.
How to prepare for a job interview at DMR Personnel Ltd
✨Show Your Customer Service Skills
Since this role is all about being the first point of contact, make sure to highlight your customer service experience. Share specific examples of how you've handled inquiries or resolved issues in previous roles.
✨Demonstrate Your IT Proficiency
Be prepared to discuss your experience with MS Office 365 and any other relevant software. You might even want to mention specific tasks you've accomplished using these tools to showcase your skills.
✨Emphasize Your Organizational Abilities
Talk about your experience in managing office operations and how you prioritize tasks. Mention any systems or methods you use to stay organized, especially when multitasking under deadlines.
✨Familiarize Yourself with Health and Safety Protocols
While not essential, having some knowledge of health and safety regulations can set you apart. Research basic H&S practices and be ready to discuss how you would ensure compliance in the office environment.
