Customer Retention & Growth Marketer

Customer Retention & Growth Marketer

Full-Time 49280 - 60232 Β£ / year (est.) Home office (partial)
Dmgmedia

At a Glance

  • Tasks: Boost subscriber retention and enhance customer service for New Scientist and The I Paper.
  • Company: Harmsworth Media, a dynamic media company based in London.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Join a vibrant team focused on innovation and subscriber satisfaction.
  • Why this job: Make a real difference in customer experience while working with a passionate team.
  • Qualifications: Experience in marketing and a knack for customer engagement.

The predicted salary is between 49280 - 60232 Β£ per year.

Harmsworth Media is seeking a Customer Marketing Executive in London (Hybrid) to grow subscriber retention for New Scientist and The I Paper.

The role focuses on reducing churn, increasing renewal yield, and championing customer service excellence.

You will partner with the Customer Marketing Manager and cross-functional teams to implement lifetime strategies, monitor KPIs, and enhance self-serve options while exploring new channels for subscriber communication.

#J-18808-Ljbffr

Customer Retention & Growth Marketer employer: Dmgmedia

Dmgmedia is an excellent employer located in the vibrant Greater London area, offering a dynamic work culture that values teamwork and inclusivity. Employees benefit from opportunities for growth within the culinary field, alongside a commitment to maintaining high food safety standards. Join us to be part of a supportive environment where your passion for food can flourish and contribute to our mission of excellence.

Dmgmedia

Contact Details:

Dmgmedia Recruitment Team

We think you need these skills to ace Customer Retention & Growth Marketer

Customer Retention Strategies
Churn Reduction Techniques
Renewal Yield Improvement
Customer Service Excellence
Cross-Functional Collaboration
KPI Monitoring
Self-Serve Options Enhancement