Team Assistant

Location: dmg::media offices - High Street Kensington, London

Position: Permanent

About the Role

We are looking for a highly organised and proactive Team Assistant to support our Customer team and Chief Customer Officer (CCO). This is a fantastic opportunity for someone looking to build a career in a fast‑paced media environment, gaining hands‑on experience working closely with senior leadership and a dynamic, collaborative team. You’ll be the engine behind the team’s day‑to‑day operations – keeping things running smoothly, anticipating needs, and ensuring the CCO and Customer team can focus on what matters most.

Main Responsibilities

• Executive & Administrative Support
  • Provide comprehensive diary and calendar management for the Chief Customer Officer, including scheduling meetings and appointments with various time zones.
  • Book overseas travel for CCO and Senior Leadership Team.
  • Manage logistics and itineraries for all travel.
  • Plan ahead and flag any upcoming important meetings in good time.
  • Handle expense management and processing for the CCO.
• Team Operations
  • Coordinate logistics for team meetings, offsites, and events – including room bookings, catering and AV setup.
  • Maintain and organise shared team documents, files and resources.
  • Support onboarding of new team members, including desk set‑up and induction coordination.
  • Assist with ad‑hoc project support and research as required.
  • Set up team trackers and initiatives where required.
• Communication & Stakeholder Coordination
  • Liaise with internal teams across dmg media on behalf of the Customer team.
  • Build and maintain positive relationships with key stakeholders, external partners and visitors.
  • Manage distribution of internal communications and updates from the Customer team.

What We’re Looking For

• Excellent organisational skills with a strong attention to detail.
• Clear and confident written and verbal communication.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Ability to manage competing priorities and meet deadlines in a fast‑paced environment.
• Proactive, can‑do attitude with a willingness to learn.
• Discretion and professionalism when handling confidential information.
• A genuine interest in media, publishing or the Customer function.
• Previous experience in an admin, PA or office support role (internships or placements welcome).
• Familiarity with project management or collaboration tools (e.g. Slack).
• Experience supporting a senior leader or executive.

Package Description

• 25 days’ holiday (increasing by 1 per year up to a total of 30).
• Pension plan and life cover.
• Discounts on online shopping, dining cards and vouchers, and access to our Employee Assistance Programme.
• Onsite gym, subsidised canteen and onsite nurse and GP clinics.

Our Commitment

We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or disability. We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process.