At a Glance
- Tasks: Lead social operations, streamline workflows, and oversee project delivery in a dynamic media environment.
- Company: Join DMG New Media, a fast-growing social publisher with 150 million followers.
- Benefits: Enjoy 25 days holiday, pension contributions, discounts, and a supportive team culture.
- Other info: Inclusive workplace committed to diversity and personal growth opportunities.
- Why this job: Be at the heart of creative operations and make a real impact on exciting campaigns.
- Qualifications: 5 years in operational roles, strong organisational skills, and a passion for social content.
The predicted salary is between 36000 - 60000 £ per year.
Location: On-site, HSK, London, W8 5HY
Contract Type: Full-time/ Permanent
About the Role
We are looking for a highly operational, organised and proactive Social Operations Lead to work directly with the Director of Creative & Platforms and help run the engine of DMG New Media. DMG New Media is a new social publisher reaching over 150 million followers across news, entertainment, sport and culture. As the business scales, strong operational leadership is essential to ensure our creative, social and commercial teams work together seamlessly.
This role sits at the centre of the organisation. Acting as the operational right hand to the Director, you will ensure that ideas move efficiently from briefing through production, publishing and reporting. You will help design and maintain the systems, workflows and processes that allow the creative team to operate at scale.
The ideal candidate is exceptionally organised, operationally minded and calm under pressure; someone who enjoys turning complex projects into clear processes and making teams run faster and more effectively.
Main Responsibilities
- Operational Leadership
- Help run the day-to-day operations of the social creative & platforms department alongside the Director.
- Own and maintain the operational systems that underpin social creative, commercial campaigns and platforms.
- Translate strategic priorities into clear workflows, timelines and responsibilities across teams.
- Workflow & Process
- Design and maintain streamlined workflows for commercial campaigns, original content formats, social publishing, and reporting.
- Ensure briefs move smoothly from sales > creative > production > publishing > reporting.
- Identify bottlenecks and improve processes to increase output quality and speed.
- Campaign & Project Delivery
- Oversee the delivery of projects and campaigns across multiple teams.
- Help scale repeatable systems for content output.
- Performance & Reporting
- Implement clear processes for tracking performance across social formats, campaigns and originals.
- Ensure insights and learnings are captured and fed back into future content.
- Maintain reporting frameworks that give leadership clear visibility on growth and performance.
Person Specification
- 5 years in an operational, production, project management or strategy role within a media publisher, social platform, production company or creative agency.
- Exceptionally organised with the ability to manage multiple projects simultaneously.
- Comfortable designing processes, workflows and systems that help creative teams move faster with and without the use of Ai.
- Strong understanding of social-first content production and digital publishing environments.
- Comfortable working closely with senior leadership and translating strategy into execution.
- Calm under pressure with the ability to identify problems early and implement practical solutions.
What We Offer
- Opportunity to work with exciting brands and innovative campaigns.
- A creative, supportive, and collaborative team culture.
- Room to develop skills and grow within the role.
Package Description
Our benefits package increases the longer you’ve been with us. Here’s what to expect:
- 25 days’ holiday (increasing by 1 per year up to a total of 30)
- Upon joining you will be automatically enrolled onto the Pension Plan at the minimum level of 5% employee contribution, 3% Company contribution.
- Life cover under the Pension Plan of up to 3x your basic salary.
- DMGT Discounts (for discounts on online shopping, vouchers and reloadable cards)
- Subsidised canteen
- Onsite gym (Northcliffe House only)
- Onsite nurse and GP clinics (Northcliffe House only)
- Our Employee Assistance Programme
- Discounted dining cards
- Plus many other benefits…
Our Commitment
We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability. We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process.
Social Operations Lead employer: dmg media
Join us at the youngest national newspaper in the UK, where you'll thrive in a dynamic and inclusive work environment that champions independent journalism. As a Marketing Executive, you'll receive hands-on training from experienced professionals, with ample opportunities for personal and professional growth while contributing to impactful campaigns that drive digital subscription growth. Our hybrid work model allows for flexibility, ensuring you can balance your career development with your personal life in the vibrant city of London.
StudySmarter Expert Advice🤫
We think this is how you could land Social Operations Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their projects and be ready to discuss how your skills can help them achieve their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are speaking about your experience and skills, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Social Operations Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Social Operations Lead role. Highlight your operational experience and how it aligns with our needs at DMG New Media. We want to see how you can help us run the engine smoothly!
Showcase Your Organisational Skills:Since this role is all about keeping things organised, give us examples of how you've managed multiple projects in the past. We love seeing candidates who can turn chaos into clear processes, so don’t hold back!
Be Clear and Concise:When writing your application, keep it straightforward. Use bullet points where possible and make sure your key achievements stand out. We appreciate clarity, especially when it comes to workflows and processes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at dmg media
✨Know Your Operations Inside Out
Make sure you understand the operational systems and workflows that are crucial for the Social Operations Lead role. Familiarise yourself with how creative teams function and be ready to discuss how you can streamline processes to enhance efficiency.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed multiple projects simultaneously in your previous roles. Highlight specific instances where your organisational skills led to improved outcomes, especially in a fast-paced environment.
✨Be Ready to Discuss Problem-Solving
Think of scenarios where you've identified bottlenecks or challenges in workflows and how you addressed them. Be prepared to share practical solutions you've implemented that helped teams work more effectively.
✨Understand the Social Landscape
Brush up on current trends in social media and digital publishing. Show your knowledge of social-first content production and be ready to discuss how you can leverage this understanding to drive performance and reporting in the role.
