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For Companies At a Glance
- Tasks: Lead operations for a dynamic media company, ensuring efficient delivery and creative excellence.
- Company: Join DMG New Media, a trailblazer in social-first brands with a vibrant team.
- Benefits: Enjoy 25 days holiday, pension plan, discounts, and wellness perks.
- Why this job: Shape the future of media while empowering creative teams and driving growth.
- Qualifications: Proven leadership in fast-paced environments and strong financial acumen required.
- Other info: Diverse and inclusive workplace committed to your growth and success.
The predicted salary is between 43200 - 72000 £ per year.
Location: New Media Headquarters, Derry Street, HSK, London, W8 5HY
About DMG New Media
DMG New Media is building the next generation of social-first brands - spanning news, entertainment, money, sport, and culture - powered by a 60-strong team of talent, editors, designers, and creatives. With over 150 million social followers, we’re redefining how the Daily Mail connects with Gen Z and Millennial audiences through original, platform-native storytelling. We’re now seeking a strategic, experienced, and hands‑on Head of Operations to oversee the daily running of the division and enable its next phase of growth. This is a critical senior leadership role - responsible for turning creative ambition into scalable systems, efficient delivery, and operational excellence.
Main Responsibilities
- Delivery & Execution
- Operations Management: Oversee operational execution of major editorial series, branded campaigns, and social formats - delivered on time, on budget, and on brand.
- Cross-Functional Coordination: Act as the senior connector across Editorial, Production, and Commercial teams - aligning priorities, streamlining workflows, and ensuring accountability.
- Process Architecture: Design and implement standardised workflows covering the full content lifecycle - from ideation to publication - integrating editorial, production, and commercial functions.
- Change Management: Lead the adoption of new tools, models, and workflows to drive operational efficiency while maintaining creative freedom.
- Budget Ownership: Build and manage annual and campaign-level budgets, ensuring spend is aligned to growth priorities and commercial returns.
- Campaign Costing: Oversee production costing for branded partnerships, ensuring profitability and clear visibility of margins.
- Hiring & Workforce Planning: Own the hiring pipeline across operations, production, and freelance networks - ensuring the right skills and capacity are in place to meet demand.
- Day-to-Day Management: Oversee the daily operational rhythm of the division - from scheduling and approvals to production tracking and output management.
- Resource Allocation: Optimise deployment of internal and external talent to balance creativity, speed, and efficiency.
- KPI Framework: Establish and monitor operational metrics to measure efficiency, productivity, and team performance.
- Governance & Compliance: Build frameworks to ensure full compliance with data, platform, and brand safety regulations.
- Vendor & Partner Oversight: Manage relationships with key production partners, freelancers, and technology providers - negotiating contracts, ensuring quality, and maintaining delivery standards.
- People Development: Build, mentor, and manage a high-performing operations function that empowers creative teams and supports strategic growth.
- Cross-Department Collaboration: Partner closely with senior creative, editorial, and commercial leadership to ensure all teams operate in sync with shared KPIs and business goals.
- Strategic Projects: Support the Head of New Media on divisional priorities and complex initiatives, ensuring day-to-day operations align with long-term vision.
Person Specification
Proven operations leadership in complex, fast-growth organisations (e.g. consulting, tech, marketplaces, agencies, or media), with experience building scalable delivery models. Strong financial capability, including budgeting, resource planning, and driving efficiency against growth objectives. Expert in designing and running operating systems, with a track record of implementing processes, tools, and KPIs that improve execution and accountability. Exceptional cross-functional leader, able to align diverse teams around shared priorities, move fast in ambiguous environments, and unblock delivery at pace.
Package Description
Our benefits package increases the longer you’ve been with us. Here’s what to expect:
- 25 days’ holiday (increasing by 1 per year up to a total of 30)
- Pension plan and life cover
- Discounts on online shopping, dining cards and vouchers, and access to our Employee Assistance Programme
- Onsite gym, subsidised canteen and onsite nurse and GP clinics
- Plus much more...
Our Commitment
We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability. We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process.
Head of Operations employer: dmg media
Contact Detail:
dmg media Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on articulating your experience and how it relates to the role of Head of Operations – be ready to showcase your leadership skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team at DMG New Media.
We think you need these skills to ace Head of Operations
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Operations role. Highlight your experience in operations management and how it aligns with our mission at DMG New Media. We want to see how you can bring your unique skills to our team!
Showcase Your Leadership Skills: In your application, don’t forget to emphasise your leadership experience. We’re looking for someone who can build and mentor a high-performing operations function, so share examples of how you've successfully led teams in the past.
Be Specific About Your Achievements: Quantify your successes! Use numbers and specific examples to demonstrate how you've improved operational efficiency or managed budgets effectively. This will help us see the impact you've made in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team at DMG New Media!
How to prepare for a job interview at dmg media
✨Know Your Operations Inside Out
Before the interview, dive deep into the operations of DMG New Media. Understand their current workflows, challenges, and successes. This will help you speak confidently about how you can enhance their operational efficiency and align with their creative ambitions.
✨Showcase Your Cross-Functional Skills
Be prepared to discuss your experience in coordinating between different teams. Highlight specific examples where you've successfully aligned priorities across editorial, production, and commercial functions. This will demonstrate your ability to be the senior connector they’re looking for.
✨Bring Data to the Table
Familiarise yourself with key performance indicators (KPIs) relevant to operations management. Be ready to share how you've established and monitored KPIs in previous roles to drive efficiency and productivity. This shows you understand the importance of data in decision-making.
✨Emphasise Change Management Experience
Discuss your experience leading change within an organisation. Share specific instances where you've implemented new tools or processes that improved operational efficiency while maintaining creative freedom. This will resonate well with their focus on driving operational excellence.
