Aftersales Advisor in London

Aftersales Advisor in London

London Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
DMC Moto London Ltd

At a Glance

  • Tasks: Handle customer enquiries and book service appointments for top motorcycle brands.
  • Company: Premier Motorcycle Dealer in London, known for performance and innovation.
  • Benefits: Competitive salary, holiday entitlement, and hands-on experience in the motorcycle world.
  • Other info: Immediate start with training provided; Monday to Saturday hours.
  • Why this job: Join a passionate team and immerse yourself in the exciting motorcycle industry.
  • Qualifications: Experience in service/parts roles; UK Motorcycle Licence is a bonus.

The predicted salary is between 25000 - 30000 Β£ per year.

Aftersales Advisor required at a Premier Motorcycle Dealer in London. You will be working with 2 brands, MV Agusta and KTM. These brands are known for their performance, innovation and design and being the Number 1, MV Agusta dealer in the UK, we have high standards to keep.

The ideal applicant would need to have worked within the motortrade in a service/parts role. This will help you understand the business and ideally, if you have a full UK Motorcycle Licence then that would be a bonus.

You will be responsible for handling customer enquiries related to servicing, repairs and parts both in person and via the phone or emails.

Daily tasks include:

  • Booking service appointments
  • Ensuring the parts for each customer are available in advance
  • Keeping the customer informed of the progress at all times
  • Communicating with the technicians and arranging the workshop diary

You will need to know the CRM systems, so if you have used them previously then this would help you. You would get as much training as possible; however, we would need you to hit the ground running. Keeping up the standards is a must and maintaining the aftersales area and helping to keep the showroom tidy.

It is an immediate start and the hours are Monday to Saturday, 9-6pm (5pm close Saturday). Working within a team gives you first-hand experience of the motorcycle world and the benefits this can bring.

You will be under the direction of the Dealer Principal and work closely with the team.

If this sounds of interest, please email.

Aftersales Advisor in London employer: DMC Moto London Ltd

As a leading Premier Motorcycle Dealer in London, we pride ourselves on our commitment to excellence and innovation, particularly with renowned brands like MV Agusta and KTM. Our vibrant work culture fosters teamwork and personal growth, offering employees the chance to immerse themselves in the motorcycle industry while enjoying competitive benefits and ongoing training opportunities. Join us to be part of a dynamic team that values high standards and customer satisfaction in a fast-paced environment.

DMC Moto London Ltd

Contact Details:

DMC Moto London Ltd Recruitment Team

We think you need these skills to ace Aftersales Advisor in London

Communication Skills
Attention to Detail
Adaptability
Problem-Solving Skills
Teamwork
Time Management
Customer Service