Patient Care Navigator - Primary Care Admin
Patient Care Navigator - Primary Care Admin

Patient Care Navigator - Primary Care Admin

Full-Time 24000 - 36000 £ / year (est.) No home office possible
DMC Healthcare

At a Glance

  • Tasks: Support the Primary Care Team by managing patient accounts and responding to queries.
  • Company: A dedicated healthcare service provider in Greater London.
  • Benefits: Flexible hours, collaborative team environment, and the chance to make a difference.
  • Why this job: Join a passionate team and help deliver high-quality patient care.
  • Qualifications: Experience in reception or customer care, strong communication skills, and basic PC knowledge.
  • Other info: Full-time or part-time options available for a balanced work-life.

The predicted salary is between 24000 - 36000 £ per year.

A healthcare service provider in Greater London is seeking a passionate Receptionist to support their Primary Care Team across two GP practices. This role involves managing patient accounts, responding to queries, and liaising with healthcare professionals to ensure effective care delivery.

Skills required include:

  • Reception or customer care experience
  • Excellent communication
  • Basic PC proficiency

The position can be full‑time or part‑time, contributing to high-quality patient service in a collaborative team environment.

Patient Care Navigator - Primary Care Admin employer: DMC Healthcare

As a leading healthcare service provider in Greater London, we pride ourselves on fostering a supportive and collaborative work culture that prioritises employee well-being and professional growth. Our Patient Care Navigators enjoy flexible working options, comprehensive training programmes, and the opportunity to make a meaningful impact on patient care within our vibrant community. Join us to be part of a dedicated team that values your contributions and encourages your development in the healthcare sector.
DMC Healthcare

Contact Detail:

DMC Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Patient Care Navigator - Primary Care Admin

✨Tip Number 1

Network like a pro! Reach out to your connections in the healthcare field, especially those who work in GP practices. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Prepare for the interview by practising common questions related to patient care and communication. We recommend role-playing with a friend to boost your confidence and refine your responses.

✨Tip Number 3

Showcase your customer care experience during interviews. Share specific examples of how you've handled patient queries or resolved issues, as this will highlight your suitability for the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates like you who are eager to join our team!

We think you need these skills to ace Patient Care Navigator - Primary Care Admin

Reception Experience
Customer Care Experience
Excellent Communication Skills
Basic PC Proficiency
Patient Account Management
Query Response Management
Liaising with Healthcare Professionals
Team Collaboration

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for patient care shine through. We want to see that you genuinely care about helping others and are excited about the role!

Tailor Your Experience: Make sure to highlight any relevant reception or customer care experience in your application. We’re looking for skills that match the job description, so don’t be shy about showcasing what you’ve done!

Communicate Clearly: Since excellent communication is key for this role, ensure your application is clear and concise. We appreciate well-structured writing that gets straight to the point while still being friendly.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!

How to prepare for a job interview at DMC Healthcare

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Patient Care Navigator role. Familiarise yourself with the responsibilities like managing patient accounts and liaising with healthcare professionals. This will help you demonstrate your enthusiasm and suitability for the position.

✨Showcase Your Communication Skills

As a Receptionist, excellent communication is key. Prepare examples of how you've effectively handled queries or resolved issues in previous roles. Practising these scenarios can help you articulate your experience clearly during the interview.

✨Highlight Your Customer Care Experience

Think about specific instances where you've provided outstanding customer service. Whether it’s dealing with difficult patients or ensuring smooth operations, sharing these stories will show that you have the right skills for the job.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics or how they measure success in this role. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.

Patient Care Navigator - Primary Care Admin
DMC Healthcare

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