Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate operations, manage client queries, and support radiologists in a dynamic environment.
- Company: Join DMC Imaging, a forward-thinking healthcare organisation in London.
- Benefits: Enjoy 20 days annual leave, NHS discounts, and career progression opportunities.
- Other info: Collaborative team culture with opportunities for growth in a fast-paced setting.
- Why this job: Be the vital link between clients and radiologists, making a real impact in healthcare.
- Qualifications: Strong communication skills and a customer-centric approach are essential.
The predicted salary is between 26000 - 36400 £ per year.
Application Deadline: 6 March 2026
Department: Radiology
Reporting Location: Head Office - London, SE15
Compensation: £26,000 / year
Description
As an Operations Coordinator, you will be responsible for undertaking a wide range of administrative duties which includes allocation of studies to radiologists; ensuring all information is managed correctly; logging of activities; liaising with clients and following up accordingly. You will act as the main point of contact and be responsible for the dissemination of information, messages and enquiries for the radiologist team, working with multidisciplinary team members, other health professionals, and staff. We are seeking an Operations Coordinator who thrives in a fast-paced, dynamic environment. You should be passionate about contributing to DMC Imaging's service development across both our Radiology Service Team and the organisation more widely, enabling you to be involved in the decisions that affect our service delivery. You’ll work closely with both clients and radiologists to answer queries and problem-solve. If you are proactive, adaptable, and enjoy variety in your work, you’ll fit right in.
Main Duties & Responsibilities
- Allocate studies in line with clients’ service level agreement (SLA) and radiologists’ skill mix and availability
- Maintain accurate client activity logs
- Deal with administrative queries and requests from clients and act as a liaison with the clinicians, as necessary
- Respond to all client and radiologist queries and requests
- Ensure reports are in line with turnaround time requirements
- Collaborate within operations team to ensure smooth transition and coverage of all work
- Action tasks set by radiologists via our systems and email
- Support clients and radiologists with Picture Archiving and Communication Systems (PACS) training and issues
- Taking on ad‑hoc tasks and operational projects, as requested
Essential Skills
- Quick and effective problem‑solving skills, especially in high‑pressure situations
- Ability to make informed decisions to address issues promptly and efficiently
- A customer‑centric approach with a focus on providing exceptional service to clients and clinicians
- Excellent verbal and written communication skills
- Strong ability to interact with clients, radiologists, and other professionals to facilitate smooth workflows and promptly address any issues
- Highly organised with the ability to prioritise tasks efficiently
- Capability to manage multiple clients and maintain accuracy and attention to detail
- Strong commitment to maintaining high‑quality standards and meeting turnaround time
Preferred Experience
- Experience in healthcare or radiology department management, preferably with exposure to teleradiology operations
- Demonstrated understanding of radiology imaging modalities, protocols, and procedures (education will also be provided)
Knowledge and Technical Ability
- Proficiency in understanding teleradiology software (i.e., PACS)
Qualification and Training
- Bachelor’s degree preferred
- Service and operational background
Benefits
- 20 days of annual leave, in addition to bank holidays (increasing with length of service)
- Access to NHS Discount Scheme
- Career progression opportunities within a growing organisation
- A collaborative and inclusive team culture across clinical and technical functions
Operations Coordinator employer: DMC Healthcare
Contact Detail:
DMC Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute as an Operations Coordinator. Tailor your answers to show you're the perfect fit for their dynamic environment.
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios where you had to tackle challenges quickly and effectively. Be ready to share these examples during interviews to showcase your ability to thrive under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Operations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Coordinator role. Highlight relevant experience, especially in administrative duties and client interaction, to show us you’re the perfect fit for our dynamic environment.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for the role and the organisation. Use it to showcase your problem-solving skills and customer-centric approach, which are key for this position at DMC Imaging.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, ensure your written application is clear and concise. We want to see how well you can convey information, just like you would with clients and radiologists.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Operations Coordinator position. We can’t wait to hear from you!
How to prepare for a job interview at DMC Healthcare
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Coordinator role. Familiarise yourself with the key responsibilities like allocating studies and liaising with clients. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Problem-Solving Skills
Since this role requires quick and effective problem-solving, prepare examples from your past experiences where you've successfully tackled challenges. Think of situations where you had to make informed decisions under pressure, as this will resonate well with the interviewers.
✨Communicate Clearly and Confidently
Excellent communication is crucial for this position. Practice articulating your thoughts clearly and confidently. During the interview, ensure you listen carefully to questions and respond thoughtfully, showcasing your ability to interact with clients and colleagues effectively.
✨Demonstrate Your Organisational Skills
Being highly organised is essential for an Operations Coordinator. Prepare to discuss how you prioritise tasks and manage multiple clients. You could even bring a simple example of a system or method you use to stay organised, which will highlight your suitability for the role.