Primary Care Patient Services Navigator in London

Primary Care Patient Services Navigator in London

London Full-Time 24000 - 30000 € / year (est.) No home office possible
DMC Healthcare

At a Glance

  • Tasks: Manage patient interactions, book appointments, and support healthcare teams.
  • Company: DMC Healthcare, dedicated to enhancing patient care in Greater London.
  • Benefits: Flexible hours, supportive environment, and a chance to make a difference.
  • Other info: Opportunity for both full-time and part-time roles.
  • Why this job: Join a team that values your contribution to patient care and service development.
  • Qualifications: Customer care experience and strong communication skills required.

The predicted salary is between 24000 - 30000 € per year.

DMC Healthcare is seeking motivated individuals for a Receptionist role across two GP practices in Greater London. The position, which can be either full-time or part-time, is essential for managing patient interactions, booking appointments, and supporting healthcare teams.

Candidates must have customer care experience and excellent communication skills. Additional preferences include familiarity with EMIS Web.

The role offers a unique opportunity to contribute to service development and patient care within a supportive environment.

Primary Care Patient Services Navigator in London employer: DMC Healthcare

DMC Healthcare is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With flexible full-time and part-time options, staff can enjoy a balanced work-life while contributing to meaningful patient care in the vibrant setting of Greater London. Employees benefit from ongoing training opportunities and the chance to play a vital role in service development, making it a rewarding place to build a career in healthcare.

DMC Healthcare

Contact Detail:

DMC Healthcare Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Primary Care Patient Services Navigator in London

Tip Number 1

Make sure to research DMC Healthcare and their values. Knowing what they stand for will help you tailor your approach during interviews and show that you're genuinely interested in contributing to their mission.

Tip Number 2

Practice your communication skills! Since this role is all about managing patient interactions, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.

Tip Number 3

Network with current or former employees if you can. They can provide insider tips on the interview process and what it’s really like working at DMC Healthcare, which can give you a leg up.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people and shows that you’re serious about joining the team.

We think you need these skills to ace Primary Care Patient Services Navigator in London

Customer Care Experience
Excellent Communication Skills
Appointment Booking
Patient Interaction Management
Familiarity with EMIS Web
Support for Healthcare Teams
Service Development Contribution

Some tips for your application 🫡

Show Off Your Customer Care Skills:Make sure to highlight your customer care experience in your application. We want to see how you've made a difference in previous roles, so share specific examples that showcase your communication skills and ability to manage patient interactions.

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Primary Care Patient Services Navigator role. Mention your familiarity with EMIS Web if you have it, and explain how your skills align with what we’re looking for.

Be Clear and Concise:When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid fluff and get straight to the point about why you’d be a great fit for our team.

Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to follow the process step-by-step. Plus, it shows us you’re serious about joining our team!

How to prepare for a job interview at DMC Healthcare

Know Your Stuff

Familiarise yourself with DMC Healthcare and their values. Understand the role of a Receptionist in a GP practice, especially how it relates to patient care and service development. This will show your genuine interest and help you answer questions more confidently.

Showcase Your Customer Care Skills

Prepare examples from your past experiences where you've excelled in customer care. Think about situations where you resolved issues or improved patient interactions. This will demonstrate your ability to handle the responsibilities of the role effectively.

Brush Up on EMIS Web

If you're not already familiar with EMIS Web, take some time to learn the basics. Being able to discuss this software during your interview will set you apart and show that you're proactive about getting up to speed with the tools used in the role.

Practice Your Communication Skills

Since excellent communication is key for this position, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and answering common interview questions.