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- Tasks: Lead operational excellence and drive innovation in teleradiology services.
- Company: DMC Radiology is transforming healthcare with cutting-edge technology and AI-driven solutions.
- Benefits: Enjoy a competitive salary, supportive culture, and opportunities for professional growth.
- Why this job: Be a key player in revolutionizing patient care and enhancing service delivery.
- Qualifications: Experience in healthcare imaging, strong leadership skills, and a degree or relevant training required.
- Other info: Join a diverse team committed to teamwork, respect, and continuous improvement.
The predicted salary is between 48000 - 52000 £ per year.
Chief of Staff
Application Deadline: 14 February 2025
Department: Operations
Employment Type: Full Time
Location: Head Office – London, SE15
Reporting To: CEO
Compensation: £60,000 – £65,000 / year
Description
The Person
We are looking for a dynamic and commercially minded individual who thrives on improving processes, increasing productivity, and driving operational efficiency. As a positive disruptor , you will challenge the status quo where necessary, ensuring that our services are continuously optimised for growth and success. You should be confident in identifying areas for cost-saving, streamlining workflows, and leading teams to deliver exceptional performance while being aligned with the overall goals of the organisation.
The Role
As Chief of Staff for DMC Radiology Reporting, you will be the operational heartbeat of our mission to transform teleradiology through cutting-edge technology and AI-driven solutions. Partnering with the CEO and CTO, you’ll spearhead initiatives that streamline operations, ensure quality excellence, and optimize the delivery of our services. This pivotal role demands a problem-solver and a proactive leader with a sharp eye for innovation, operational efficiency, and client satisfaction.
Your leadership will ensure contracts are not only financially sound but exceed key performance and quality benchmarks. You’ll be the go-to person for tackling challenges, mobilizing teams, and driving impactful solutions to maintain our position as a leader in radiology reporting.
Key responsibilities
- Operational Leadership: Drive operational excellence by leading the operations and quality assurance teams to deliver efficient, safe, and patient-focused radiology services.
- Technology & AI Integration: Leverage technology and AI to streamline workflows, automate processes, and drive innovation across all services.
- Financial Oversight: Take ownership of financial performance, ensuring all services are profitable while identifying opportunities for cost savings and improved efficiency.
- Contract Management: Oversee and manage client contracts, ensuring all contractual, quality, and financial obligations are consistently met or exceeded.
- Process Optimization: Champion process improvement initiatives aligned with ISO9001 standards, enhancing productivity, compliance, and cost-efficiency.
- Business Development Support: Collaborate on tenders, proposals, and service mobilization projects, ensuring seamless transitions and rapid, impactful results.
- Client Engagement: Foster strong, collaborative relationships with clients to understand their needs, enhance service delivery, and position DMC as a long-term partner of choice.
- Quality Assurance Excellence: Uphold the highest standards of quality assurance, ensuring compliance with NHS and private sector requirements and driving continuous improvement in care delivery.
This role is perfect for a mission-driven individual who thrives in a fast-paced environment, excels at solving complex problems, and is eager to innovate in healthcare. Join us and play a transformative role in shaping the future of teleradiology.
Skills, Knowledge and Expertise
Essential
- Proven recent experience in a healthcare imaging/radiology service environment at a senior operations level
- Experience managing and working with multi-location and hybrid teams
- Experience of working with a variety of stakeholders
- Experience of successfully developing and implementing projects
- Experience of working autonomously
- Experience of managing budgets and recruitment for service departments
- Experience with Quality Management Systems
- NHS and/or insource/outsource provider experience
Qualification and training
- Degree and/or suitable professional experience
- Operational Excellence and/or continuous improvement training
Why Join DMC
Our Mission
Is to create a frictionless patient experience of the highest quality, wherever needed.
Our Culture
Our TRUST values reinforce that what we do is built on strong teamwork, respect for one another and importantly respect for the patient. We take time to listen and understand everyone’s needs, we’re supportive and truly care and whatever we do, we do it together.
Our Team
DMC takes pride in a diverse workforce, involving a range of talented and knowledgeable experts working together as teams. This includes clinical experts, who constantly strive towards delivering the best patient care, and non-clinical experts and support staff, who revolutionise working methods in the healthcare industry.
Your Wellbeing
It is our people who make DMC Healthcare what it is today, and we are extremely proud of the achievements of our staff. At DMC, our clinicians and administrators feel supported and empowered through our range of learning resources and our team, to offer opportunities for growth.
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Chief of Staff employer: DMC Healthcare Ltd.
Contact Detail:
DMC Healthcare Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief of Staff
✨Tip Number 1
Familiarize yourself with the latest trends in healthcare technology and AI, as this role emphasizes leveraging these tools for operational efficiency. Being able to discuss specific examples of how you've integrated technology in past roles will set you apart.
✨Tip Number 2
Highlight your experience in managing multi-location and hybrid teams. Be prepared to share strategies you've used to foster collaboration and maintain high performance across diverse teams.
✨Tip Number 3
Demonstrate your understanding of quality management systems, particularly in relation to NHS standards. Discuss any relevant projects where you successfully implemented quality assurance measures.
✨Tip Number 4
Showcase your financial acumen by discussing your experience with budget management and cost-saving initiatives. Be ready to provide examples of how you've improved financial performance in previous roles.
We think you need these skills to ace Chief of Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare imaging and operational leadership. Emphasize your achievements in improving processes and driving efficiency, as these are key aspects of the Chief of Staff role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for transforming healthcare through technology and innovation. Discuss specific examples of how you've successfully led teams and managed projects in previous roles.
Highlight Relevant Skills: Clearly outline your skills in financial oversight, contract management, and quality assurance. Mention any experience with Quality Management Systems and your ability to work with multi-location teams.
Showcase Your Leadership Style: Describe your leadership approach and how you foster collaboration and engagement among teams. Provide examples of how you've tackled challenges and driven impactful solutions in past positions.
How to prepare for a job interview at DMC Healthcare Ltd.
✨Showcase Your Leadership Skills
As a Chief of Staff, demonstrating your leadership capabilities is crucial. Prepare examples of how you've successfully led teams in the past, particularly in operational settings, and be ready to discuss your approach to fostering collaboration and driving performance.
✨Highlight Your Problem-Solving Abilities
This role requires a proactive problem-solver. Be prepared to share specific instances where you've identified challenges and implemented innovative solutions, especially in healthcare or operational contexts. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand the Company’s Mission and Values
Familiarize yourself with DMC's mission and TRUST values. During the interview, express how your personal values align with theirs and how you can contribute to creating a frictionless patient experience. This shows your commitment to their culture and goals.
✨Prepare for Financial Oversight Questions
Since financial performance is a key responsibility, be ready to discuss your experience with budget management and cost-saving initiatives. Bring examples of how you've successfully managed finances in previous roles, particularly in a healthcare setting.
