At a Glance
- Tasks: Lead and support frontline teams to ensure effective service delivery.
- Company: Dynamic organisation in Birmingham with a focus on operational excellence.
- Benefits: Competitive salary, excellent benefits, and opportunities for career advancement.
- Other info: Ideal for those who thrive in complex, high-volume operational settings.
- Why this job: Join a fast-paced environment where your leadership can make a real difference.
- Qualifications: Experience in operations management and strong leadership skills required.
The predicted salary is between 60000 - 67000 £ per year.
Experienced Operations Manager required to lead large-scale frontline service teams across a busy, high-profile contract. This is a fantastic opportunity for a strong operational leader who thrives in a fast-moving, people-focused role. You will be responsible for driving consistency, improving deployment, supporting frontline managers and ensuring essential services are delivered effectively across the region.
The Role:
- Lead and support a team of Operational Supervisors overseeing a large frontline workforce.
- Manage day-to-day operational delivery across all services.
- Make key judgement calls around priorities, scheduling, deployment and reactive service demands.
- Drive consistency, performance and accountability across a large unionised workforce.
- Support planning and improvement activity in a challenging, high-volume operational environment.
The Ideal Candidate:
- Strong operations management/Contract Management experience leading large frontline or field-based teams.
- Excellent man-management, leadership and decision-making skills.
- Background in street running complex operations, waste, FM, environmental services, logistics, transport, military or similar operational environments.
- Confident working with reactive priorities, workforce planning and operational deployment.
- Resilient, consistent and able to lead effectively in a unionised or complex workforce setting.
Facilities Operations Officer in Birmingham employer: DMA Recruitment
As a leading employer in Birmingham, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. With competitive salaries and excellent benefits, we offer our Facilities Operations Officers the opportunity to lead impactful teams in a fast-paced environment, while also providing ongoing training and support to enhance their skills and career progression. Join us to be part of a dedicated team that values collaboration, innovation, and the delivery of essential services to our community.
