At a Glance
- Tasks: Lead and support large frontline teams to ensure effective service delivery.
- Company: Dynamic company in Birmingham focused on operational excellence.
- Benefits: Competitive salary, excellent benefits, and opportunities for career growth.
- Other info: Ideal for those who thrive in challenging, high-volume settings.
- Why this job: Join a fast-paced environment where your leadership can make a real difference.
- Qualifications: Experience in operations or contract management with strong leadership skills.
The predicted salary is between 60000 - 67000 € per year.
Experienced Operations Manager required to lead large-scale frontline service teams across a busy, high-profile contract. My client are only interested in individuals that have genuine drive and desire to build successful teams and services and who want to grow with them.
This is a fantastic opportunity for a strong operational leader who thrives in a fast-moving, people-focused role. You will be responsible for driving consistency, improving deployment, supporting frontline managers and ensuring essential services are delivered effectively across the region.
The Role:
- Lead and support a team of Operational Supervisors overseeing a large frontline workforce.
- Manage day-to-day operational delivery across all services.
- Make key judgement calls around priorities, scheduling, deployment and reactive service demands.
- Drive consistency, performance and accountability across a large unionised workforce.
- Support planning and improvement activity in a challenging, high-volume operational environment.
The Ideal Candidate:
- Must have strong operations management/Contract Management experience leading large frontline or field-based teams (100 plus drivers and operatives).
- Excellent man-management, leadership and decision-making skills.
- Background in running complex operations, waste, FM, environmental services, logistics, transport, military or similar operational environments.
- Confident working with reactive priorities, workforce planning and operational deployment.
- Resilient, consistent and able to lead effectively in a unionised or complex workforce setting.
Contract Manager in Birmingham employer: DMA Recruitment
As a leading employer in Birmingham, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. With competitive salaries and excellent benefits, we empower our Contract Managers to lead large-scale teams while providing ample opportunities for professional advancement in a fast-paced environment. Join us to make a meaningful impact in the community while enjoying the unique advantages of working in a vibrant city known for its rich history and diverse culture.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in operations or contract management. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in leading large teams. This will help you showcase your drive and desire to build successful services.
✨Tip Number 3
Practice your decision-making skills! Think of scenarios where you had to make key judgement calls in your previous roles. Be ready to share these examples during interviews to demonstrate your leadership capabilities.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that match your skills in operations management. Plus, it’s a great way to get noticed by our hiring team directly.
We think you need these skills to ace Contract Manager in Birmingham
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading large teams. We want to see how you've driven performance and accountability in previous roles, especially in complex environments.
Be Specific About Your Experience:Don’t just say you have operations management experience; give us the details! Share examples of how you've managed frontline services or dealt with reactive priorities. This helps us understand your background better.
Tailor Your Application:Make your application stand out by tailoring it to the role. Use keywords from the job description, like 'operational delivery' and 'man-management', to show that you’re a perfect fit for our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at DMA Recruitment
✨Know Your Operations Inside Out
Before the interview, make sure you thoroughly understand the operations management landscape, especially in sectors like waste, logistics, or environmental services. Brush up on key terms and concepts related to managing large teams and frontline services, as this will show your genuine interest and expertise.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you've successfully managed large teams in the past. Use specific examples that highlight your ability to drive performance, support frontline managers, and handle complex operational challenges. This will demonstrate your fit for a people-focused role.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific operational scenarios, such as prioritising tasks or managing reactive service demands. Think of real-life situations where you made key judgement calls and be ready to explain your thought process and the outcomes.
✨Emphasise Your Resilience and Adaptability
In a fast-moving environment, resilience is key. Share examples of how you've navigated challenges in unionised settings or high-pressure situations. Highlight your ability to remain consistent and effective, even when faced with unexpected changes or demands.
