At a Glance
- Tasks: Lead and support frontline teams to deliver essential services effectively.
- Company: Dynamic organisation focused on operational excellence and team success.
- Benefits: Competitive salary, excellent benefits, and opportunities for career growth.
- Other info: Ideal for those who thrive in challenging, high-volume settings.
- Why this job: Join a fast-paced environment where your leadership can make a real difference.
- Qualifications: Experience in operations management with strong leadership skills.
The predicted salary is between 60000 - 67000 £ per year.
Location: Birmingham / West Midlands
Salary: £60,000–£67,000, Excellent benefits
Overview
Experienced Operations Manager required to lead large-scale frontline service teams across a busy, high-profile contract. The role is for individuals with genuine drive and a desire to build successful teams and services, who want to grow with the organization. This is a fantastic opportunity for a strong operational leader who thrives in a fast-moving, people-focused role. You will be responsible for driving consistency, improving deployment, supporting frontline managers and ensuring essential services are delivered effectively across the region.
Responsibilities
- Lead and support a team of Operational Supervisors overseeing a large frontline workforce.
- Manage day-to-day operational delivery across all services.
- Make key judgement calls around priorities, scheduling, deployment and reactive service demands.
- Drive consistency, performance and accountability across a large unionised workforce.
- Support planning and improvement activity in a challenging, high-volume operational environment.
Ideal Candidate
- Strong operations management/contract management experience leading large frontline or field-based teams.
- Excellent man-management, leadership and decision-making skills.
- Background in street running complex operations, waste, FM, environmental services, logistics, transport, military or similar operational environments.
- Confident working with reactive priorities, workforce planning and operational deployment.
- Resilient, consistent and able to lead effectively in a unionised or complex workforce setting.
Operations Manager / Contract Manager in West Bromwich employer: DMA Group
As an Operations Manager with us in Birmingham, you will join a dynamic and supportive work culture that prioritises employee growth and development. We offer competitive salaries alongside excellent benefits, fostering an environment where your leadership skills can thrive while making a meaningful impact on frontline services. Our commitment to consistency and performance ensures that you will be part of a team dedicated to excellence in a fast-paced, people-focused role.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager / Contract Manager in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable discussing your experience in operations management and how you've led teams in challenging environments. The more you practice, the more confident you'll feel when it counts.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and take the initiative. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Operations Manager / Contract Manager in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in leading large teams and managing complex operations, as this is what we’re looking for. Use keywords from the job description to show you’re a perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for operational excellence and how your background aligns with our needs. We want to see your personality and drive, so don’t hold back on showcasing your leadership skills.
Showcase Relevant Experience:When detailing your work history, focus on your achievements in similar roles. We love numbers, so if you’ve improved performance or led successful projects, make sure to include those stats. It’ll help us see the impact you can bring!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at DMA Group
✨Know Your Operations Inside Out
Before the interview, make sure you thoroughly understand the operations management landscape, especially in high-volume environments. Brush up on your knowledge of logistics, waste management, and any relevant operational frameworks that might come up during the discussion.
✨Showcase Your Leadership Skills
Be prepared to share specific examples of how you've successfully led large teams in the past. Highlight your man-management skills and decision-making abilities, especially in challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Problem-Solving Abilities
Expect questions about how you handle reactive service demands and prioritise tasks. Think of scenarios where you had to make quick decisions under pressure and be ready to discuss the outcomes. This will show your potential employer that you can thrive in a fast-paced environment.
✨Engage with the Company Culture
Research the company’s values and culture before the interview. Be ready to discuss how your personal values align with theirs, especially regarding teamwork and accountability. Showing that you’re a good cultural fit can set you apart from other candidates.
