At a Glance
- Tasks: Lead office operations and enhance administrative services across multiple regions.
- Company: Dynamic company with a focus on collaboration and efficiency.
- Benefits: Part-time hours, flexible schedule, and opportunities for professional growth.
- Other info: Join a sustainability committee and contribute to a positive work environment.
- Why this job: Make a real impact by improving business processes and supporting executive activities.
- Qualifications: Strong organisational skills and ability to manage multiple tasks effectively.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a Business Support Manager to oversee the delivery of office operations and administrative services. Leading the administrative function, managing facilities, suppliers, and business support processes, the Business Support Manager also supports the Executive and Board activities to ensure a professional and efficient working environment.
The opportunity
You will manage the administration departments in the UK, USA, and Germany, and coordinate admin tasks across affiliates where appropriate. Develop and maintain standard operating procedures (SOPs) for all core admin and office processes to reduce dependency on individuals.
Key responsibilities
- Own and continuously improve scalable business support processes to support planned headcount growth.
- Identify and implement (with IT Support) process automation and standardisation to reduce manual effort as headcount and transaction volumes increase.
- Maintain consistent document management and record retention across regions.
- Support the CFO in maintaining governance, internal controls and compliance as organisational complexity increases.
- Support preparation for external audits, certifications or client assurance requests in relation to business support role.
- Regularly review and update the Business Continuity Plan (office, not IT disaster recovery, etc.).
- Maintain oversight of operational risks (facilities, vendors, continuity, etc.) and flank issues proactively.
- Coordinate all administrative aspects of Board Meetings, including scheduling and attendee management, preparing agendas, taking minutes, and supporting directors and non‑executive directors as required.
- Also prepare agendas and distribute minutes for company meetings, e.g., All Hands.
- Manage group company insurance policies to ensure coverage and timely renewal.
- Manage facilities operations and head office budget, including invoice approvals and cost control.
- Oversee FACOP/HO vendor management, ensuring contracts are current and renewed as needed, and support the implementation of new vendor agreements.
- Manage fire safety requirements, including extinguisher inspections, internal walk‑rounds, and ensuring external fire risk assessments are complete.
- Actively contribute as a member of the sustainability committee.
- Cover and/or direct medical information calls as appropriate.
- Provide administrative and operational support across the Executive and wider administration teams, including cover for key activities (meeting coordination, onboarding) and delivery of ad‑hoc tasks and projects as required.
About you
- Ability to prioritise and manage multiple tasks with attention to detail and adaptability.
- Ability to lead and coordinate activities across teams, supporting delivery and maintaining standards.
- Strong collaboration skills to build trust and positive relationships across teams.
- Good communication skills, with the ability to engage with colleagues, senior leadership, and external stakeholders.
- Demonstrate and operate in line with the behaviours outlined in the Behavioural Competency Framework at the required level.
- Proactive approach to problem‑solving and identifying improvements.
- High level of accuracy and attention to detail in all work.
- Ability to adapt to changing priorities and business needs.
- Maintains professionalism, discretion, and confidence at all times.
- Eligible to work in the UK; fluent in English.
Business Support Manager in Letchworth employer: DLRC Regulatory Consultancy
As a Business Support Manager at our UK office, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. We offer flexible part-time hours, a collaborative environment, and opportunities to lead impactful projects across multiple regions, ensuring your contributions are valued and recognised. Join us to be part of a forward-thinking team that champions innovation and sustainability while providing a professional and efficient workplace.
Contact Detail:
DLRC Regulatory Consultancy Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Manager in Letchworth
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Support Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend jotting down key points about their operations and how you can contribute to improving their business support processes. Show them you’re the perfect fit!
✨Tip Number 3
Practice your answers to common interview questions. We suggest focusing on your ability to manage multiple tasks and lead teams, as these are crucial for the Business Support Manager position. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Business Support Manager in Letchworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Support Manager role. Highlight relevant experience in managing office operations and administrative services, and don’t forget to showcase your ability to lead teams and improve processes.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific examples of how you've successfully managed administrative functions or improved business support processes in the past.
Showcase Your Skills:In your application, be sure to highlight your strong collaboration skills and attention to detail. We want to see how you’ve built trust across teams and managed multiple tasks effectively in previous roles.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at DLRC Regulatory Consultancy
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Business Support Manager role. Familiarise yourself with the key responsibilities and how they align with your skills. This will help you articulate how your experience can contribute to managing office operations and administrative services effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of specific examples from your past experiences where you've successfully managed multiple tasks or improved processes. This will demonstrate your proactive approach and ability to lead across teams.
✨Showcase Your Collaboration Skills
Since this role involves working closely with various teams and stakeholders, be ready to discuss how you've built positive relationships in previous positions. Highlight instances where your strong communication skills helped resolve conflicts or improve team dynamics.
✨Demonstrate Attention to Detail
Given the emphasis on maintaining accurate records and compliance, be prepared to discuss how you ensure high levels of accuracy in your work. Share examples of how you've implemented standard operating procedures or managed documentation effectively in past roles.
