At a Glance
- Tasks: Lead office operations and admin services while supporting executive activities.
- Company: Dynamic international company with a focus on collaboration and growth.
- Benefits: Part-time hours, competitive pay, and opportunities for professional development.
- Other info: Join a sustainability committee and contribute to a positive work environment.
- Why this job: Make a real impact by improving business processes and supporting leadership.
- Qualifications: Strong organisational skills and ability to manage multiple tasks effectively.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a Business Support Manager to oversee the delivery of office operations and administrative services. Leading the administrative function, managing facilities, suppliers, and business support processes, the Business Support Manager also supports the Executive and Board activities to ensure a professional and efficient working environment.
The opportunity
You will manage the administration departments in the UK, USA, and Germany, and coordinate admin tasks across affiliates where appropriate. Develop and maintain standard operating procedures (SOPs) for all core admin and office processes to reduce dependency on individuals.
Key responsibilities
- Own and continuously improve scalable business support processes to support planned headcount growth.
- Identify and implement (with IT Support) process automation and standardisation to reduce manual effort as headcount and transaction volumes increase.
- Maintain consistent document management and record retention across regions.
- Support the CFO in maintaining governance, internal controls and compliance as organisational complexity increases.
- Support preparation for external audits, certifications or client assurance requests in relation to business support role.
- Regularly review and update the Business Continuity Plan (office, not IT disaster recovery, etc.).
- Maintain oversight of operational risks (facilities, vendors, continuity, etc.) and flank issues proactively.
- Coordinate all administrative aspects of Board Meetings, including scheduling and attendee management, preparing agendas, taking minutes, and supporting directors and non‐executive directors as required.
- Manage group company insurance policies to ensure coverage and timely renewal.
- Manage facilities operations and head office budget, including invoice approvals and cost control.
- Oversee FACOP/HO vendor management, ensuring contracts are current and renewed as needed, and support the implementation of new vendor agreements.
- Manage fire safety requirements, including extinguisher inspections, internal walk‐rounds, and ensuring external fire risk assessments are complete.
- Actively contribute as a member of the sustainability committee.
- Cover and/or direct medical information calls as appropriate.
- Provide administrative and operational support across the Executive and wider administration teams, including cover for key activities (meeting coordination, onboarding) and delivery of ad‐hoc tasks and projects as required.
About you
- Ability to prioritise and manage multiple tasks with attention to detail and adaptability.
- Ability to lead and coordinate activities across teams, supporting delivery and maintaining standards.
- Strong collaboration skills to build trust and positive relationships across teams.
- Good communication skills, with the ability to engage with colleagues, senior leadership, and external stakeholders.
- Demonstrate and operate in line with the behaviours outlined in the Behavioural Competency Framework at the required level.
- Proactive approach to problem‐solving and identifying improvements.
- High level of accuracy and attention to detail in all work.
- Ability to adapt to changing priorities and business needs.
- Maintains professionalism, discretion, and confidence at all times.
- Eligible to work in the UK; fluent in English.
Business Support Manager in Letchworth Garden City employer: DLRC Regulatory Consultancy
As a Business Support Manager at our UK office, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. We offer flexible part-time hours, a collaborative environment, and opportunities to lead impactful projects across international teams, all while contributing to our commitment to sustainability and operational excellence.
Contact Detail:
DLRC Regulatory Consultancy Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Manager in Letchworth Garden City
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Support Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show up with questions that demonstrate your interest in their operations and how you can contribute to their success as a Business Support Manager.
✨Tip Number 3
Practice your pitch! We suggest you rehearse how you’ll present your experience and skills relevant to the job. Make sure you highlight your ability to manage multiple tasks and lead teams effectively.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Business Support Manager in Letchworth Garden City
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Support Manager role. Highlight relevant experience in managing office operations and administrative services, and don’t forget to showcase your ability to lead and coordinate activities across teams.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific examples of how you've improved business support processes or managed facilities in the past.
Showcase Your Skills:In your application, emphasise your strong collaboration skills and attention to detail. We want to see how you’ve successfully engaged with colleagues and senior leadership in previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at DLRC Regulatory Consultancy
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Business Support Manager. Familiarise yourself with the key responsibilities listed in the job description, such as managing administrative functions and supporting executive activities. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves leading administrative teams and coordinating activities, be prepared to discuss your previous experiences in leadership. Think of specific examples where you've successfully managed a team or improved processes. Highlight your ability to build trust and positive relationships across teams, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. For instance, you might be asked how you would handle a sudden change in priorities or manage multiple tasks simultaneously. Practise articulating your thought process and approach to these situations, demonstrating your proactive mindset.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the company culture, team dynamics, or future projects. This not only shows your interest in the role but also helps you gauge if the company aligns with your values and work style. It’s a great way to leave a lasting impression!
